French-Speaking Technical Support Specialist
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Ready to turn your technical know-how and people skills into a career with one of the worlds most iconic brands
Join as a Technical Support Specialist where youll support Italian-speaking customers and be part of a dynamic people-first teamwithout leaving home.
This is more than a support role. Its your chance to grow learn and make a real impact while representing a brand trusted by millions worldwide.
Why Youll Love This Role
Delivering outstanding support via phone email and chat
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Work 100% remotely with the stability and structure of a global organization
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Benefit from comprehensive training continuous learning and career development opportunities
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Join a supportive diverse and collaborative team that truly values employee well-being
What Youll Be Doing
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Resolve customer inquiries efficiently by providing clear accurate technical solutions
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Build strong relationships through empathy professionalism and a customer-first mindset
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Log track and manage cases in the CRM system escalating when necessary
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Collaborate closely with teammates and leaders to ensure smooth daily operations
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Spot recurring issues and proactively suggest improvements to enhance the customer experience
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Ensure full compliance with data privacy regulations and company policies
What Were Looking For
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Language skills: Fluent French (spoken & written) and intermediate English (B2)
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Customer-centric mindset: You enjoy solving problems and helping people
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Tech confidence: Comfortable using CRM tools software platforms and troubleshooting systems
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Team spirit: Open to feedback eager to learn and motivated to grow within a collaborative environment
Your Rewards
- Salary: 1045.72 monthly performance bonuses.
- Schedule: Monday to Friday 10:00-18:00.
- Training: Fully paid 18-day training by certified instructors.
- Additional Perks:
- Healthcare benefits and numerous discounts.
- Free online Greek language courses.
- Access to state-of-the-art premises with relaxing break areas.
- Special events community initiatives and a Great Place to Work-certified environment.
- Paid extra for overtime or working on Greek holidays.
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
