Portuguese-Speaking Technical Support Consultant – Cybersecurity
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Location: GreeceRemote
Language Requirements: Portuguese (Fluent) & English (B2)
Employment Type: Full-time
Start Dates: 09 February 2026 or 02 March 2026
About the Project
Our client in Greece collaborates with leading global IT Security and Antivirus Software companies dedicated to protecting personal data and online privacy.
You will work as a Technical Support Consultant assisting users of well-known cybersecurity solutions and representing some of the most trusted brands in the industry.
This role is ideal for candidates interested in cybersecurity online safety and technical troubleshooting while gaining experience with multinational technology leaders.
Key Responsibilities
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Communicate with customers via phone chat and email
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Ensure full functionality of antivirus and security software
- Troubleshoot technical issues using structured problem-solving approaches
- Track follow up and close cases efficiently within agreed timelines
- Maintain high customer satisfaction while representing a major cybersecurity brand
- Build professional empathetic relationships with customers and partners
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Log cases accurately in internal systems
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Stay up to date with client products tools and security services
Required Skills & Qualifications
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Fluent Portuguese (spoken and written)
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Very good English communication skills
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Strong verbal and written communication abilities
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Excellent problem-solving and customer service skills
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High level of empathy and customer orientation
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Familiarity with Antivirus Firewall and Anti-Malware products
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Ability to install operating systems and required software
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Ability to troubleshoot common PC Mac and mobile device issues
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Knowledge of Windows OS (XP10) macOS fundamentals
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Knowledge of macOS iOS and Android operating systems
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Basic understanding of networking concepts (TCP/IP DNS WLAN)
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General knowledge of cybersecurity and IT security principles
Salary & Benefits
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Salary: 1045.72 gross per month
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Bonus: Up to 10% productivity bonus
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Food allowance: Up to 80/month
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Healthcare coverage
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Employee discounts
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Relocation support available
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Fully paid training: 15 days
Why Join Us
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Work with global leaders in cybersecurity
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Gain hands-on experience in a fast-growing high-demand industry
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Structured training and continuous learning opportunities
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Stable employment with competitive benefits in Greece
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
