Marketing & Communications Specialist Athens, Greece

About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 750 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

The Marketing & Communications Specialist supports the execution of Foundevers regional and global marketing communications and employer-brand initiatives. This role plays a critical part in delivering consistent high-quality messaging across internal and external channels supporting demand generation talent acquisition marketing and corporate communications.

The ideal candidate is highly organised execution-focused and comfortable working in a fast-paced multi-region environment collaborating closely with Marketing Talent Acquisition HR Sales and Operations team.

As a Marketing & Communications Specialist your daily responsibilities will include:

• Support the planning and execution of integrated marketing campaigns across digital social email events and web
• Coordinate campaign assets (copy visuals landing pages) with internal teams and external agencies
• Track campaign performance and support reporting on KPIs such as engagement leads and conversion rates for talent acquisition
• Maintain marketing calendars and ensure deadlines are met across regions
• Create and adapt content for external communications including websites social media blogs case studies and presentations
• Support internal communications initiatives including employee updates announcements and leadership messaging
• Ensure all communications align with Foundever brand guidelines tone of voice and messaging frameworks
• Assist with PR and corporate communications activities including award submissions press releases and media coordination
• Develops marketing material and agent/employee digitalvideos to support sales team during RFP periodsto share with prospects and future clients our capabilities
• Create playbooks for saleson our unique value proposition in region
• Act as a key point of contact for internal stakeholders on marketing and communications deliverables
• Liaise with agencies freelancers and vendors to ensure quality and consistency
• Support regional marketing leaders with presentations reports and operational marketing tasks

To succeed in the role you will need to have:

• Advanced level ofEnglish and Greekskills(C1 at least)
• 35 years experience in a marketing communications or employer-brand role
• Strong written communication skills with the ability to tailor messages for different audiences
• Experience supporting multi-channel marketing campaigns
• Strong organisational and project-management skills
• Comfortable working across multiple stakeholders and geographies
• Proficient in Microsoft Office / Google Workspace and common marketing tools
• Must hold EU citizenship or valid work permit for Greece

#LI-Hybrid

Education and experience (preferred)

• Experience in B2B CX outsourcing or professional services environments
• Familiarity with social media management CMS platforms and marketing automation toola
• Experience supporting talent acquisition or employer-branding initiatives
• Exposure to data-driven marketing and performance reporting

Go further with Foundever

Whats in it for you We give our people the tools and the freedom to learn grow have fun and be themselves.

• Very competitive wages and stability
• Fully paid training
• Permanent contract
• Private healthcare
• Continuous learning/development opportunities
• Competitive career opportunities
• A safe friendly diverse supporting and technological company
• International and multicultural environment (celebrations initiatives to develop your skills and events to increase the team spirit)
• EverBetter wellness program (Fitness room in our premises)

Apply Today!

At Foundever we recognize that our success is rooted in the diversity of our team and we firmly believe that our differences are a powerful asset.
As an equal opportunity organization we hold a deep appreciation for diversity and actively foster an inclusive environment.
We are dedicated to respecting and valuing the unique perspectives backgrounds and abilities of every individual within our company.
Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights.

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