Job Title: Business Process Analyst
Role Purpose
Analyze document and optimize end-to-end business processes across technology and operations to improve efficiency strengthen controls and support change and transformation initiatives.
Key Responsibilities
- Analyze and document current-state (AS-IS) and future-state (TO-BE) business processes across operational and technology workflows
- Develop detailed process maps workflows and documentation using BPMN or similar methodologies.
- Identify process inefficiencies risks and control gaps and recommend practical improvement solutions
- Collaborate with business operations and technology teams to support process redesign automation and optimization initiatives
- Support change and transformation programs by assessing process impacts and assisting with implementation activities
- Apply Lean or continuous improvement frameworks to drive sustainable process improvements
- Ensure process changes align with business objectives risk management and regulatory requirements
Required Experience & Skills
- Minimum 5 years experience in business analysis or process analysis roles
- Strong knowledge of banking operations and operational control environments
- Proven experience in process mapping and documentation using BPMN or similar standards
- Experience applying Lean continuous improvement or process optimization methodologies
- Strong analytical problem-solving and stakeholder engagement skills
- Ability to work effectively across cross-functional business and technology teams
Nice to Have
- Experience supporting digital transformation automation or system implementation initiatives
- Familiarity with risk compliance or regulatory frameworks in financial services
- Exposure to process automation tools or workflow management platforms
- Relevant certifications such as CBAP Lean Six Sigma or BPM certifications
Job Title: Business Process Analyst Role Purpose Analyze document and optimize end-to-end business processes across technology and operations to improve efficiency strengthen controls and support change and transformation initiatives. Key Responsibilities Analyze and document current-state (AS-IS) a...
Job Title: Business Process Analyst
Role Purpose
Analyze document and optimize end-to-end business processes across technology and operations to improve efficiency strengthen controls and support change and transformation initiatives.
Key Responsibilities
- Analyze and document current-state (AS-IS) and future-state (TO-BE) business processes across operational and technology workflows
- Develop detailed process maps workflows and documentation using BPMN or similar methodologies.
- Identify process inefficiencies risks and control gaps and recommend practical improvement solutions
- Collaborate with business operations and technology teams to support process redesign automation and optimization initiatives
- Support change and transformation programs by assessing process impacts and assisting with implementation activities
- Apply Lean or continuous improvement frameworks to drive sustainable process improvements
- Ensure process changes align with business objectives risk management and regulatory requirements
Required Experience & Skills
- Minimum 5 years experience in business analysis or process analysis roles
- Strong knowledge of banking operations and operational control environments
- Proven experience in process mapping and documentation using BPMN or similar standards
- Experience applying Lean continuous improvement or process optimization methodologies
- Strong analytical problem-solving and stakeholder engagement skills
- Ability to work effectively across cross-functional business and technology teams
Nice to Have
- Experience supporting digital transformation automation or system implementation initiatives
- Familiarity with risk compliance or regulatory frameworks in financial services
- Exposure to process automation tools or workflow management platforms
- Relevant certifications such as CBAP Lean Six Sigma or BPM certifications
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