L&D Consultant

We are working closely alongside with Financial Ombudsman Service to assist with the appointment of a L & D Consultant on a 3-months contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 58.26- 79.00 per hour

Summary:

The Financial Ombudsman Service is seeking a strategic L&D Consultant to spearhead the design of an enterprise-wide learning strategy focused on AI and data capability uplift. As the organization begins its journey into data and AI literacy this role will create a strategic blueprint to ensure the workforce remains effective efficient and future-ready. The consultant will focus exclusively on the strategic frameworkdefining how to raise foundational literacy building targeted learning pathways and developing technical programswhile operational delivery will be handled by the internal team.

Responsibilities:

• Create a coherent organization-wide strategy that builds confidence and responsible use of AI and data.
• Design a multi-tiered framework (foundation intermediate and advanced) aligned with future organizational needs.
• Define and recommend learning solutions covering AI basics data concepts ethics and practical workplace applications.
• Partner with departments like casework HR finance and IT to create tailored learning interventions and simulations.
• Identify certification routes and recommend how apprenticeship levy funding can support accredited structured learning.
• Identify success measures KPIs and milestones to track and report on capability uplift.

Essentials:

• Extensive experience in senior-level L&D strategy organizational development or talent management.
  
• The candidate must demonstrate extensive senior-level experience in L&D and organizational development within a strategic context.
• Significant experience designing enterprise-level digital data or AI capability strategies.
• A strong understanding of AI fundamentals data literacy and the responsible/ethical use of AI.
• Proven ability to provide high-quality strategic advice and influence senior stakeholders.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an Enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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