Requirements
- Minimum Requirements:
- NQF level 4 or 5 (Grade 12 Certificate or equivalent).
- Must be Computer literate.
- Good interpersonal and communication skills (verbal and written).
- Understanding of customer care and Batho Pele Principles must be able to work shifts.
Job Description
Duties:
-
Operate and manage the switchboard efficiently
-
Ensure proper maintenance and functioning of the switchboard
-
Handle incoming and outgoing calls
-
Channel calls to the appropriate sections
-
Respond to general enquiries and keep accurate records of trunk calls
-
Take messages and relay them promptly
-
Issue private telephone accounts to relevant officials
-
Report any abuse or misuse of telephone systems
Requirements Minimum Requirements: NQF level 4 or 5 (Grade 12 Certificate or equivalent). Must be Computer literate. Good interpersonal and communication skills (verbal and written). Understanding of customer care and Batho Pele Principles must be able to work shifts. Job Description Duties: Opera...
Requirements
- Minimum Requirements:
- NQF level 4 or 5 (Grade 12 Certificate or equivalent).
- Must be Computer literate.
- Good interpersonal and communication skills (verbal and written).
- Understanding of customer care and Batho Pele Principles must be able to work shifts.
Job Description
Duties:
-
Operate and manage the switchboard efficiently
-
Ensure proper maintenance and functioning of the switchboard
-
Handle incoming and outgoing calls
-
Channel calls to the appropriate sections
-
Respond to general enquiries and keep accurate records of trunk calls
-
Take messages and relay them promptly
-
Issue private telephone accounts to relevant officials
-
Report any abuse or misuse of telephone systems
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