Bilingual Administrative Specialist- Psychiatry Team
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Job Location:
Framingham, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Rate: $22/hr
The Bilingual Administrative Specialist within the Psychiatry team works closely with the providers nurses and medical assistants to create a customer-friendly experience for clients receiving psychiatry services via a virtual platform. The Administrative Specialist also ensures that the general business functions such as scheduling appointment reminders and keeping provider calendars updated are completed to allow services to function smoothly and efficiently.
Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff.
Minimum Education Required
Shift
Additional Shift Details
Schedule is expected to align with the psychiatry providers schedule.
Bilingual Spanish/Portuguese required- Tuesday/Wednesday/Thursday 8-8
****comes out to 36 hours but if they want 40 hours we can fill the additional 4 hours.
Responsibilities
- Proficiently navigates the zoom platform
- Virtually greets clients in a helpful friendly and approachable manner.
- Updates contact information verify insurance and collects co-payment.
- Respond to and direct telephone and email inquiries promptly.
- Schedule ongoing appointments for providers.
- Provide clerical and administrative support to providers.
- Contact appropriate department and/or personnel in cases of an emergency.
Qualifications
- Bilingual Spanish/Portguese required
- Must have a high school diploma or equivalent degree. Psychology and social work students are strongly encouraged to apply!
- Must have valid drivers license and access to auto.
- Excellent written and verbal communication.
- Excellent customer services and communication skills. Bilingual candidates encouraged to apply!
- Comprehensive computer knowledge.
- Must hold a valid drivers license and access to an operational and insured vehicle.
- Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions including race ethnicity sex gender identity gender expression sexual orientation partnered status age national origin socioeconomic status religion ability culture and experience.
Required Experience:
IC
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
Advocates is committed to helping people with autism, brain injuries, mental health challenges, intellectual disabilities, or substance use issues live healthy, happy lives in the community.
