CIS Technician (Operations & Exercises)
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Job Location:
Norfolk, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO UN EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services specialised aerospace and defence sales delivery and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATOs member countries and its partners. The agency was established in 2012 and is headquartered in Brussels Belgium.
The NCIA provides a wide range of services including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATOs communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATOs military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATOs mission to detect deny and defeat threats to its communication networks.
- Information Management: The NCIA manages NATOs information technology infrastructure including its databases applications and servers.
Overall the NCIA plays a critical role in ensuring the security and effectiveness of NATOs communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATOs principal C3 capability deliverer and CIS service provider. It provides maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV and when required stand together in the face of attack under Article V.
To provide these critical services in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID C004595
Role Duties and Responsibilities
- Supports Local Technical Support teams in build-up deployment and tear-down activities related to exercises.
- Assists in planning support of local exercise requirements.
- Assists in maintaining CSU Norfolk annual exercise calendar and exercise support planning documents.
- Assist in site surveys and collecting lessons identified.
- Assist logisticians by receiving and storing CIS equipment and controlling access to it.
- Coordinates all CIS requirements in relation to set up deployment and tear-down activities related to events and conferences.
- Works with CSU change coordinators and local technical teams to assess customer requirements and provide response to customer requests for support.
- Assist in maintaining overview of ad-hoc event support activity and effort throughout the year.
Essential Skills Experience and Certifications
- Minimum 3 years experience working in an ICT CIS environment.
- Minimum 3 years experience supporting IT users desktop hardware and software.
- Minimum 3 years experience working in an IT administration role.
- Minimum 3 years experience supporting NATO exercises as IT staff
- Experience of providing hands on technical assistance across a diverse range of CIS equipment including but not limited to Workstations Laptops scanners printers and VTC equipment.
- Background and experience in NATO static and deployable CIS equipment and networks.
- Working knowledge of policy procedures and organization of NATO CIS.
- Working knowledge of ITIL processes and procedures (incident change configuration and asset management)
- Working knowledge of ITSM ticketing tools (BMC Remedy).
- Working knowledge of Active Directory.
- Working knowledge of SharePoint would be advantageous.
- Working knowledge of current operating systems and office automation software.
Working Location
- Norfolk USA
Working Policy
- Onsite
Travel
- Some travel to other NATO sites may be required
Security Clearance
- Valid National or NATO Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isnt for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.
Required Experience:
IC
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
En Spektrum, estamos formando un equipo global de personas increíbles que quieren cambiar el mercado de la defensa y el espacio. Si eres curioso, ambicioso y estás listo para el desafío, ¡nos encantaría saber de ti!
