Front Desk Agent & Tour Guide
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
At Holland Bikes we ride with passion !
We are a Dutch-French company renting and selling classic and electric bikes accessories and offering repair services but above all we organize guided bike tours in some of the most beautiful cities : ParisVersailles Nice Bordeaux New York and of course Lyon.
To help visitors discover this iconic destination in a unique way we are looking for our next Front Desk Agent & Tour Guide to join our Holland Bikes Tours & Rentals shop in Lyon
The position:
- Week end contract (Friday Saturday & Sunday)
- From June to August
You will be the first smile our visitors meet and often the last memory they take home.
Tasks
As a Front Desk Agent you represent Holland Bikes on the ground.
Your goal: to deliver a smooth friendly and memorable customer experience whether for a bike rental or a guided tour.
Your main responsibilities include:
- Welcoming guiding and advising customers
- Assisting customers with bike and guided tour bookings
- Leading guided bike tours in Lyon
- Checking bikes before and after rentals or tours
- Using our booking and rental software on a daily basis
- Handling payments and cash register management
- Managing the bike fleet to ensure bikes are clean well-organized and always ready to ride
Requirements
- A first experience in tourism is required (training provided upon arrival)
- You enjoy cycling interacting with people and sharing French history
- You are fluent in French and English
- You live in Lyon or nearby
Benefits
Why join us
- Diversity is one of our greatest strengths
Our teams range from 18 to 70 years old come from many different countries and speak multiple languages. Everyone is welcome here - Company bike provided
- Friends & Family program
- A friendly international and passionate work environment
Looking for a dynamic and rewarding experience from June to August
Want to work weekends in a field youre passionate about cycling within a Franco-Dutch company Join us!
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
Leader du vélo de ville et du vélo électrique depuis plus de 20 ans, Holland Bikes propose un large choix de vélos et accessoires de qualité, ainsi qu'un service professionnel d'entretien et de réparation toutes marques grâce à plusieurs boutiques et points de service implantés en Fra ... View more
