Service Planner
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Can you bring your experience to our service department at ASSA ABLOY Join our team based in Sheffield UK and enjoy a collaborative culture that empowers you to build a career you can be proud of.
What you would do as our Service Planner
Reporting to the Service Operations Planning Manager you will be responsible for optimizing scheduling and resource allocation for service teams balancing customer needs technician efficiency and operational goals by managing work orders coordinating tasks and ensuring timely service delivery acting as a crucial link between clients and field staff for smooth efficient operations.
You would also:
Organising and coordinating parts materials and plants to coincide with the planned visits of engineers to ensure operational efficiency.
Ensuring all service inspections repair or upgrade visits and call outs are made on time and within the set costs.
Accurate forecasting and achieving of monthly and annual invoice targets and in line with the annual operating plan.
Provide excellent customer service at all times.
Working closely with Service Operations Planning Manager to achieve the above.
The skills and experience you need
We are looking for someone who has:
Excellent communication skills required with both customers and colleagues.
A deep knowledge and experience of deploying service engineers to operate in an optimal manner.
The ability to work comfortably with the designated IT systems ie Dispatch Tracker Dynamics AX.
Good mastery of Microsoft Office Suite.
Were passionate about providing amazing opportunities and benefits so you can continue and progress a lifelong career with us heres what we have to offer:
Learning and career development opportunities whether its online learning management training or enhancing your skills.
A competitive salary.
Variety of benefits including courses and discounts on various products. to name just a few!
We review applications regularly so dont wait
We are building diverse inclusive teams and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.
To make sure your personal data is safe we dont look at any applications sent by email or post. If you have any questions about the role or the process email Giulia Virde at
Lets create a safer and more open world - together!
To find out more about us visit
We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.
As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.
As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.
Key Skills
- GIS
- JAWS
- Military Experience
- Business Management
- Emergency Management
- Joint Operations
- Production Planning
- Relationship Management
- Strategic Planning
- ERP Systems
- Exercise Planning
- MRP
