Desktop Support Representative
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The future you want is within reach. Lets build it together.
At PCL Construction Enterprises Inc. part of the PCL Family of Companies (PCL) we dont just build projectswe build opportunities careers and communities. We are 100% employee-owned every employee has a stake in our success and that shared commitment drives how we work grow and lead in the construction industry.
Were a team of builders who care deeply about what we create and who we build it with. That includes you. We are not only investing in whats next in construction we are investing in whats next for your career.
Why Choose PCL
Choose a career with rewards that matter. PCLs total rewards are designed to support your growth well-being and future successbecause when you succeed we all do.
Our offerings could include:
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- 401(k) with company match
- Industry-leading medical dental and vision benefits
- Prescription drug coverage and telemedicine services
- Life AD&D and disability insurance
- Paid parental leave and family care support
- HSA or FSA for healthcare dependent care and transportation
- Mental health and wellness support including Employee Assistance Programs
- Career growth pathways leadership development and mentorship programs
- Access to world-class training through PCLs College of Construction and professional development courses
- Ongoing opportunities to learn new skills explore different roles and grow your career across sectors and regions
Heres how a Desktop Support Representative for PCL Construction Enterprises Inc. within our Solar District contributes to our team:
Responsibilities
- Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
- Actively seeks out issues problems and opportunities and creates solutions.
- District jobsite setup and turndown including remote support.
- Creates and delivers technical training and other knowledge resources.
- Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation and responds to issues.
- Accurate and timely logging of problems and resolutions to problems in problem-management database.
- Proactively assists other team members with technical issues.
- Solicits feedback from operational project teams to identify innovations challenges and issues.
- Provides implementation support on corporate and regional initiatives.
- Position involves up to 25% travel within the U.S
Qualifications
- High school diploma or equivalent required.
- Bachelors or Associates degree in computer technology or a related discipline.
- Co-op/internship or relevant experience preferred.
- Effective verbal and written communication skills with the ability to communicate complex ideas and concepts clearly and concisely.
- Basic problem-solving and troubleshooting skills.
- Organizational and time management skills with the ability to multitask and prioritize own work.
- Results-oriented and able to meet deadlines.
- Knowledge of change management methodologies an asset.
- Ability to establish and maintain effective stakeholder relationships.
Your Work Has Purpose Here
PCL projects are where life happens where communities connect careers begin and progress is made. Regardless of the type of project we are building something bigger: a future thats inclusive resilient and full of opportunity.
At PCL Construction Enterprises Inc. we are committed to creating a workplace where everyone belongs. We value the diverse experiences identities and perspectives our employees bring. Employment decisions are based on merit potential and the drive to make a difference regardless of race gender age ability or background.
We know everyones needs are different if you require accommodation during the application process please contact and include the position and location of interest.
Company: PCL Construction Enterprises Inc.
Primary Location: Houston Texas
Job Title: Desktop Support Representative
Requisition ID: 11217
Required Experience:
Unclear Seniority
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
Build with PCL, a 100% employee-owned construction company providing exceptional services across Canada, the U.S., Caribbean, and Australia. We specialize in civil infrastructure, industrial, and building projects.
