The Property Operations Manager (Tier 1) reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.
Responsibilities:
- Under the direction of the Market Manager or Director assists in preparing annual management plan and budget for assigned properties that adhere to properties goals and planned use.
- Ensures that the property performs to this plan and budget by managing the properties day-to-day operations.
- Oversees and monitors all operating and capital budgets.
- Provides timely and professional responses to tenant requests and inquiries.
- Assists in move-in / move-out process.
- Coordinates tenant improvements.
- Handles lease compliance and collections promptly consistently courteously and professionally.
- Supervises vendors determining acceptable performance administering contracts and negotiating and/or resolving issues and disputes.
- Under the direction of the Market Manager or Director assists with the Completion of annual CAM reconciliations for assigned properties.
- Serves as a representative of the building and NMHC in dealing with tenants prospective tenants vendors city officials unions and associations.
- Responsible for the safety of the building occupants.
- Oversees security engineering and maintenance activities and cleaning operations.
- Conducts building inspections and implements procedures to correct deficiencies.
- Ensures that property accounting and financial reporting are administered in a timely fashion.
- Facilitates seamless communication among NMH internal support teams external contractors and building occupants.
- Under the direction of the Market Manager or Director assists in hiring manages and trains personnel under his or her management.
- Resolves employee issues that may arise.
- Drafts and oversees the long-term infrastructure and maintenance plan for assigned properties.
- Additional Functions: ensures financial compliance with all NMHC policies including timely submission and reconciliation of invoices.
- Conducts annual tenant satisfaction surveys.
- Leads due diligence activities during building acquisitions as necessary.
- Leads special projects across the commercial
- portfolio as required by NMH Leadership.
- AA/EOE.
Qualifications :
Required:
- Bachelors degree or RPA certification or four additional years of relevant experience.
- Minimum three years property management experience.
Preferred:
- Experience managing medical office properties or working in a healthcare setting.
- Construction management experience.
- Expert MS Excel user (Statistical analysis charting advanced formulas).
Additional Information :
Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position however all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Remote Work :
No
Employment Type :
Full-time
The Property Operations Manager (Tier 1) reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.Responsibilities:Under...
The Property Operations Manager (Tier 1) reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.
Responsibilities:
- Under the direction of the Market Manager or Director assists in preparing annual management plan and budget for assigned properties that adhere to properties goals and planned use.
- Ensures that the property performs to this plan and budget by managing the properties day-to-day operations.
- Oversees and monitors all operating and capital budgets.
- Provides timely and professional responses to tenant requests and inquiries.
- Assists in move-in / move-out process.
- Coordinates tenant improvements.
- Handles lease compliance and collections promptly consistently courteously and professionally.
- Supervises vendors determining acceptable performance administering contracts and negotiating and/or resolving issues and disputes.
- Under the direction of the Market Manager or Director assists with the Completion of annual CAM reconciliations for assigned properties.
- Serves as a representative of the building and NMHC in dealing with tenants prospective tenants vendors city officials unions and associations.
- Responsible for the safety of the building occupants.
- Oversees security engineering and maintenance activities and cleaning operations.
- Conducts building inspections and implements procedures to correct deficiencies.
- Ensures that property accounting and financial reporting are administered in a timely fashion.
- Facilitates seamless communication among NMH internal support teams external contractors and building occupants.
- Under the direction of the Market Manager or Director assists in hiring manages and trains personnel under his or her management.
- Resolves employee issues that may arise.
- Drafts and oversees the long-term infrastructure and maintenance plan for assigned properties.
- Additional Functions: ensures financial compliance with all NMHC policies including timely submission and reconciliation of invoices.
- Conducts annual tenant satisfaction surveys.
- Leads due diligence activities during building acquisitions as necessary.
- Leads special projects across the commercial
- portfolio as required by NMH Leadership.
- AA/EOE.
Qualifications :
Required:
- Bachelors degree or RPA certification or four additional years of relevant experience.
- Minimum three years property management experience.
Preferred:
- Experience managing medical office properties or working in a healthcare setting.
- Construction management experience.
- Expert MS Excel user (Statistical analysis charting advanced formulas).
Additional Information :
Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position however all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Remote Work :
No
Employment Type :
Full-time
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