Genting Malaysia Berhad
GentingMalaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business covering theme parks casinos hotels seaside resorts and entertainment venues in Malaysia the UK and the US. It is one of the largest listed companies in Malaysia.
With decades of experience and milestones Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025 stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park Skytropolis Indoor Theme Park Crockfords and more. Even with all these accolades Genting Malaysia is constantly expanding and making big waves in the hospitality industry.
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!
Marketing Manager F&B and Hotel (Resort Scale)
Overview
We are seeking a seasoned strategic F&B and Hotel Marketing Manager to oversee the brand positioning large-scale campaign planning and promotional strategy for our extensive resort portfolio encompassing 10000 rooms and over 50 owned Food & Beverage outlets. The ideal candidate is a strategic leader with proven experience managing marketing for a large-scale resort or multi-unit hospitality operation. This role emphasizes branding planning analytics and coordination with various stakeholders plus support for HRs recruitment communication needs.
Key Responsibilities
1. Brand Strategy and Large-Scale Campaign Management
Brand Strategy and Management: Lead the development and maintenance of distinct cohesive brand identities for the individual hotel properties and all 50 owned F&B outlets. Ensure consistent brand messaging across all guest touchpoints.
Master Campaign Planning: Develop and manage annual quarterly and monthly strategic marketing plans designed to drive occupancy and F&B covers on a massive scale.
Inter-Departmental Coordination: Act as the primary liaison between Marketing and the dedicated Business Units and Operation departments to ensure strategic alignment and efficient execution of resort-wide campaigns.
Promotional Strategy: Conceptualize and drive major resort-wide promotions package deals and tactical campaigns aimed at attracting large volumes of room stayers and F&B diners.
2. Digital and Content Oversight (Strategic Knowledge Required)
Serve as the strategic expert for all F&B and Hotel marketing initiatives providing clear direction to the specialized Digital and Content teams.
Must be well-versed in the principles of effective Search Engine Optimization (SEO) engaging content strategies and social media channel optimization to effectively guide execution without being responsible for hands-on creation.
Analyze market trends and competitor digital activity to inform our strategic approach to customer acquisition and retention.
3. Added responsibility: Recruitment and Internal Communications Support
Recruitment Communications: Partner with the HR department to create professional and appealing recruitment strategy communications job posting advertisements and career landing page copy.
Internal Communications: Apply strong communication skills to develop high-quality internal newsletters and announcements that foster employee engagement and support company culture across the large resort workforce.
4. Performance and Financial Accountability
Monitor analyze and report on the effectiveness of large-scale campaigns using key performance indicators (KPIs) relevant to resort-scale operations (e.g. RevPAR total covers group sales).
Manage a substantial marketing budget ensuring maximum strategic impact and return on investment (ROI) across all properties.
Qualifications & Experience
Bachelors Degree in Marketing Business or a related field.
Minimum 6 years of progressive marketing experience in the hospitality sector with a mandatory focus on large-scale resort operations multi-unit F&B (50 owned outlets) and hotel portfolios (10000 rooms).
Proven experience in branding and managing distinct brand identities within a large organizational structure.
Demonstrated ability to assist in the creation of professional communications materials for HR or corporate purposes.
Skills & Competencies
Strategic Leadership: Ability to think strategically and translate complex business goals into simple effective and measurable marketing strategies.
Expert Knowledge Not Execution: Must have a strong working knowledge of Digital Marketing SEO Social Media and Content Strategy to effectively direct specialized teams. (Hands-on execution is not the primary function.)
Communication and Collaboration: Exceptional skills in presenting report writing and coordinating with multiple departments.
High-Volume Analytical Skills: Proven ability to analyze performance data from high-volume operations and make data-driven decisions.
Be part of an exciting history-in-the-making help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the now!
Required Experience:
Manager
Resorts World Genting is Malaysia’s premier integrated resort destination and home of Southeast Asia's Anticipated Theme Park Genting SkyWorlds. The resort also features wide-ranging leisure and entertainment facilities, including casinos, theme parks, amusement attractions, dining, a ... View more