Personal Lines Senior Client Manager

The Jonus Group

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profile Job Location:

Scottsdale, AZ - USA

profile Monthly Salary: Not Disclosed
Posted on: 23 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description

Personal Lines Senior Client Manager

Job Summary

Seeking a highly skilled and experienced Personal Lines Senior Client Manager to join a team. The ideal candidate will have a strong background in Personal Property & Casualty insurance with a proven ability to manage client relationships evaluate exposures and provide exceptional service. This role requires a hands-on approach to customer service a deep understanding of insurance coverages and the ability to work effectively in a fast-paced team-oriented environment.

Compensation Package

  • Salary: $75000 annually
  • Benefits: Comprehensive benefits package including 401(k)

Responsibilities

Primary Responsibilities:

  • Evaluate exposures and renewal quotes
  • Review upcoming renewals and determine which accounts warrant remarketing
  • Make coverage recommendations to clients
  • Utilize comparative rater tools to obtain quotes
  • Handle agency billing transactions (where applicable)
  • Obtain signed binding documents and notify carriers
  • Review binding documents for accuracy
  • Conduct contract reviews
  • Round out accounts and promote additional services

Other Responsibilities:

  • Maintain accurate account details contacts and policy information in EPIC
  • Process renewals endorsements acknowledgments cancellations and proofs of insurance
  • Organize and manage documents in EPIC
  • Initiate endorsements proofs of insurance and invoices
  • Leverage templates and system-generated letters for client and carrier communications
  • Create and assign activities in EPIC
  • Pull relevant documents such as MVR CLUES Risk Meters and RCE as needed

Qualifications/Requirements

Work Experience:

  • Minimum of 3 years of experience in Personal Property & Casualty insurance with a comprehensive understanding of insurance coverages

Professional Licenses/Certifications:

  • State Property & Casualty insurance license is required

Essential Skills/Competencies:

  • Proficiency in Microsoft Excel (including formulas charts and tables) Word and other MS Office products
  • Ability to quickly learn and adapt to new technology platforms
  • Proficiency in agency management systems and carrier sites (EPIC preferred)
  • Strong interpersonal skills with a hands-on approach to customer service
  • Ability to work effectively in a team environment and build trust with peers
  • Deep understanding of client requirements competitive markets and industry trends
  • High attention to detail organizational skills and the ability to work in a fast-paced environment
  • Strong problem-solving and critical-thinking skills to resolve complex situations

Education:

  • High School Diploma or equivalent

#LI-DD4


Required Experience:

Manager

Job DescriptionPersonal Lines Senior Client ManagerJob SummarySeeking a highly skilled and experienced Personal Lines Senior Client Manager to join a team. The ideal candidate will have a strong background in Personal Property & Casualty insurance with a proven ability to manage client relationships...
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