Operations Supervisor
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Opportunity: Operations Supervisor
Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.
Potential Career Path
Front Office Manager Assistant General Manager General Manager
Essential Job Functions
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.
Coordinate with department managers when necessary to ensure optimal functioning of the hotel.
Resolve customer complaints and anticipate potential problems by reviewing and monitoring operational issues business flow and associate performance.
Monitor and maintain the front office systems and equipment to ensure optimum performance.
Supervise night audit functions and perform audit in absence of the night auditor.
Be aware of emergency procedures and take full responsibility in emergency situations.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
- Able to fill in throughout the hotel for any department needing staffing in hourly or managerial role.
- Perform other duties as requested by management.
Position Requirements
- Associate or Bachelors degree preferred.
- Thorough knowledge of front office operations and an intermediate knowledge of overall hotel operations.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods walking pushing lifting up to 25 pounds bending and reaching stooping kneeling or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.
To see other opportunities at this location click here.
Required Experience:
Manager
Key Skills
- Airside Operations
- Cathodic
- Marketing & Sales
- General Services
- Advocacy
- Infrastructure Development
About Company
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