Night Auditor
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Job Location:
Richmond, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you friendly and able to work in a fast-paced environment The Hotel Night Auditor attends to guests needs included but not limited to registration checkout and cashiering.
The ideal candidate will be avaible to work Friday and Saturday nights.
Benefits
- Health dental and vision insurance (full-time employees)
- Paid Time Off (full-time and part-timeemployees)
- 401K plan with company match(full-time and part-timeemployees)
- Hotel discounts (full-time and part-time employees)
- Paid holidays (full-time employees)
- Early access to earned wages (full-time and part-time employees)
Responsibilities
- Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
- Explain and provide any promotional items to each guest checking in
- Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
- Cover other areas of hotel as needed
- Document any guest accidents by completing the accident report form
- Complete the maintenance log whenever a complaint is reported
- Maintain all areas of the front desk
- Take the initiative to greet guests in a friendly and warm manner
- Perform other job relatedduties as assigned
Qualifications
- High School diploma/GED required
- Previous experience in hospitality preferred
- Customer service experience required
- Experience handling cash credit card procedures and use math concepts
- Attention to detail
SMI Hotel Group recruits the best and brightest in order to deliver the highest quality service to our guests. If you believe that you have what it takes we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
We are in search of a full-time Sales & Events Coordinator. In addition to providing administrative support to the Sales Manager and the General Manager. Th...
