Product Owner AI Enablement Team

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About SoftPro
SoftPro is the nations leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF) SoftPros technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh North Carolina.

Why Join SoftPro
We believe in taking care of our people and fostering a culture of excellence. Heres what we offer:

Comprehensive Benefits: Medical dental vision disability and more
Financial Wellness: 401(k) with company match and Employee Stock Purchase Plan
Generous Paid Time Off: vacation holidays and parental leave
Flexibility: Some positions are eligible for 100% remote work plus hybrid options for those living near our Raleigh HQ

Award-Winning Culture
SoftPro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2025 Best Place to Work by the Triangle Business Journalan honor weve earned 13 times since 2012!

Join Us and Live Our Core Values
At SoftPro our success is built on the principles we live every day:

Deliver AMAZING Customer Service
Be an AWESOME Teammate
Adopt a Sense of Urgency
Innovate to be Efficient
Produce Quality Work
Take Initiative
Go the Extra Mile

If these values resonate with you wed love to have you on our team!

Product Owner AI Enablement Team
SoftPro is seeking a Product Owner AI Enablement to join our R&D/Product organization. This role is central to delivering AI-enabled capabilities platforms and workflows that measurably improve how our customers work how they serve their clients and how they interact with SoftPro products.

You will be a part of our AI enablement / center-of-excellence model partnering with multiple product teams to embed AI responsibly pragmatically and at scale across our product portfolio. This position can be located in our Raleigh NC headquarters as hybrid or from a remote location. Remote employees will need to work East Coast hours.

What will I do as a Product Owner on the AI Enablement Team at SoftPro

AI Product Enablement & Strategy:

Maintaina clear visionfor AI-enabled capabilities within your product area(s) ensuring alignment withSoftProsproduct strategy and business objectives
Partner closely with Product Management Engineering UX and Business Stakeholders toidentifyhigh-value AI use cases grounded in real customer workflows
Work cross-functionally with other product teams to embed AI features tools and workflows into existing and new products
Ensure AI solutions are usable trustworthy explainable and aligned with customer expectations and regulatory considerations

Product Ownership & Delivery:

Own and manage the team backlog including writing refining and prioritizing user stories for AI-driven features and platform capabilities
Facilitate backlog refinement sessions and ensure all work items meet defined acceptance criteria
Drive sprint planning dependency management and delivery coordination for AI initiatives across teams
Participate actively in all phases of the software development lifecycle from discovery through release
Balance multiple initiatives and priorities across product lines in a shared-services environment

User Experience & Validation:

Collaborate with UX and Product teams to review wireframes prototypes and designs for AI-powered features
Ensure AI functionality delivers meaningful intuitive and consistent user experiences across products
Define and track Objectives and Key Results (OKRs) and other KPIs tovalidatethe success and adoption of AI capabilities
Confidently demo AI-enabled features to internal and external stakeholders

What are the skills and experience needed to be successful as a Product Owner on the AI Enablement Team at SoftPro

3 years of experience as a Product Owner or Product Manager for SaaS and/or on-premises software
Experience in Real Estate Financial Services or similarly regulated industries preferred
Proven ability tooperateacross multiple product teams and platforms
Hands-on experience delivering AI-enabled features tools or workflows (e.g. ML-powered automation decision support document intelligence copilots or analytics)
Strong understanding of AI product concepts such as modellifecycle data dependencies evaluation metrics and human-in-the-loop design
Ability to translate AI capabilities and limitations into clear customer and business value
Strong analytical and problem-solving skills with the ability to use data and feedback to inform decisions
Excellent communication skills including the ability to explain complex technical concepts to non-technical audiences
Proven ability to influence without direct authority
Proficiencywith Agile/Scrum methodologies and active participation in ceremonies
Highly organized detail-oriented and results-driven
Ability to prioritize work across multiple streams and initiatives

Why Youll Love Working Here

Be part of a supportive fun team that values innovation and collaboration.
Enjoy opportunities for professional growth and continuous learning.
Make a real difference by helping customers succeed with tools that power the real estate industry.

Ready to Make an Impact
Join a team that values innovation collaboration and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to Work!

Equal Opportunity Employer
FNF its affiliates and subsidiaries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age disability protected veteran status national origin sexual orientation gender identity or expression (including transgender status) genetic information or any other characteristic protected by applicable law.

About SoftProSoftPro is the nations leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF) SoftPros technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in res...

Comprehensive Benefits: Medical dental vision disability and more
Financial Wellness: 401(k) with company match and Employee Stock Purchase Plan
Generous Paid Time Off: vacation holidays and parental leave
Flexibility: Some positions are eligible for 100% remote work plus hybrid options for those living near our Raleigh HQ

Deliver AMAZING Customer Service
Be an AWESOME Teammate
Adopt a Sense of Urgency
Innovate to be Efficient
Produce Quality Work
Take Initiative
Go the Extra Mile

Maintaina clear visionfor AI-enabled capabilities within your product area(s) ensuring alignment withSoftProsproduct strategy and business objectives
Partner closely with Product Management Engineering UX and Business Stakeholders toidentifyhigh-value AI use cases grounded in real customer workflows
Work cross-functionally with other product teams to embed AI features tools and workflows into existing and new products
Ensure AI solutions are usable trustworthy explainable and aligned with customer expectations and regulatory considerations

Product Ownership & Delivery:

Own and manage the team backlog including writing refining and prioritizing user stories for AI-driven features and platform capabilities
Facilitate backlog refinement sessions and ensure all work items meet defined acceptance criteria
Drive sprint planning dependency management and delivery coordination for AI initiatives across teams
Participate actively in all phases of the software development lifecycle from discovery through release
Balance multiple initiatives and priorities across product lines in a shared-services environment

User Experience & Validation:

Collaborate with UX and Product teams to review wireframes prototypes and designs for AI-powered features
Ensure AI functionality delivers meaningful intuitive and consistent user experiences across products
Define and track Objectives and Key Results (OKRs) and other KPIs tovalidatethe success and adoption of AI capabilities
Confidently demo AI-enabled features to internal and external stakeholders

What are the skills and experience needed to be successful as a Product Owner on the AI Enablement Team at SoftPro

3 years of experience as a Product Owner or Product Manager for SaaS and/or on-premises software
Experience in Real Estate Financial Services or similarly regulated industries preferred
Proven ability tooperateacross multiple product teams and platforms
Hands-on experience delivering AI-enabled features tools or workflows (e.g. ML-powered automation decision support document intelligence copilots or analytics)
Strong understanding of AI product concepts such as modellifecycle data dependencies evaluation metrics and human-in-the-loop design
Ability to translate AI capabilities and limitations into clear customer and business value
Strong analytical and problem-solving skills with the ability to use data and feedback to inform decisions
Excellent communication skills including the ability to explain complex technical concepts to non-technical audiences
Proven ability to influence without direct authority
Proficiencywith Agile/Scrum methodologies and active participation in ceremonies
Highly organized detail-oriented and results-driven
Ability to prioritize work across multiple streams and initiatives

Why Youll Love Working Here

Be part of a supportive fun team that values innovation and collaboration.
Enjoy opportunities for professional growth and continuous learning.
Make a real difference by helping customers succeed with tools that power the real estate industry.