Hungarian and Romanian Advisor for a leading computer and electronics brand Budapest, Hungary

Come and work with us.

Do you want to contribute to an outstanding customer representative service
Are you Hungarian native or fluent with strong Romanian communication skills
Looking to make your career in a multicultural environment
So we have the perfect opportunity for you!

Your future project: join our Hungarian and RomanianCustomer Support team.

Ourclient is a leading provider of innovative technology solutions.

As a customer service specialist in this project your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationship answering customers questions in a courteous friendly and professional manner
• Meet and exceed our customer service quality goals compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role you will need to have:

• Native or Proficient level of Hungarian (C2)
• Advanced level of Romanian (at least C1) both verbal and written
• Previous experience in Customer Service preferred
• Impeccable communication skills
• A calm cool and level-headed attitude in every situation
• Excellent self-organizing skills
• A proactive approach and willingness to work on own initiative
• Ability to work under pressure in order to achieve deadlines and KPIs
• Ability to adapt to a continuously changing environment and procedures
• Knowledge of Microsoft Office Pack (Word Excel)
• Must hold EU citizenship or valid work permit
• Be a local candidate or willing to relocate to Budapest Hungary

Benefits.

What we offer:

• Stable company background: we are the part of the Hungarian market since 1999. We are the part of one of the market leaders company in the CX sector.
• Health and Well-being: Company doctor contract with a private health consultant and we offer support for glasses. Discount at the company doctor for your private consultation.
• Engaging programs: Monthly Fun Days (treasure hunt massage etc.) themed days in the office online games challenges. Darts and table soccer in the office coffee (coffee machine and coffee maker) and tea and soft drinks are available free of charge. Referral program charity events.
• Career program: Internal career opportunities talent program for those who want to improve their skills. Paid professional training lead by our professional trainers.
• Compensation and benefits: Cafeteria (SZÉP card) team specific bonuses jubilee bonus free bank account at one of the market leader bank group discount in DIY store and in a Hotel chain for the reservations.
• Extra holidays by Foundever: we provide extra holidays for some cases full-paid fathers leave
• Multilingual environment: native colleagues from more than 25 nationalities become a member of a friendly team a company culture where we respect our diverse and unified teams where we are proud of our achievements.
• Relocation package: if youre moving to Hungary we are helping you with the relocation (travel) and work related documents (health insurance tax)

Go further with Foundever

We believe in memorable associate experiences. Here you can improve your quality of life and grow your career.

Apply today!