Global Head of Operations
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Global Head of Operations Maternity Cover
FLOWERBX was founded in London in 2016 offering consumers and businesses the highest quality premium-grade flowers for everything from luxury events to gala dinners bespoke gifting private residences and collaborations. With flower studios in West London Manhattan Los Angeles and now Dubai FLOWERBX has been bringing extraordinary beauty service and style to brands and world-leading names for a decade. With the likes of Gucci Chanel and Tiffany & Co on our client list FLOWERBX is established as the industry leader in fashion-led floral curation.
Location Information
This role is a full-time 12-month maternity cover role with a combination of remote working and the requirement to visit FLOWERBX locations as needed.
The Role
Reporting to the CEO you will be responsible for overseeing the operational activities of FLOWERBX to ensure efficiency and alignment with strategic priorities.
Key responsibilities:
- Provide overall leadership of day-to-day operations resolving issues as they arise and setting clear strategic direction
- Lead support and develop a motivated team to work collaboratively across territories to deliver our goals
- Use data to inform decision-making drive productivity gains and impact business outcomes across new and existing territories
- Evaluate risk and lead quality assurance efforts
- Prepare analyse and present weekly operational reporting taking responsibility for key performance metrics and developing remediation plans where required
- Oversee expenses and budgeting to help the organisation optimise costs and benefits
- Act as the primary decision-maker and point of escalation for operational matters
- Act as a role model for our values and ambassador for our business
Requirements
The Person
- Smart problem solver adaptable to change and ability to execute quickly
- Able to pivot quickly from long-term thinking to immediate tactical action
- Proven experience of building and leading engaged and high performing teams demonstrating the FLOWERBX culture and values
- Data-driven decision-making mentality and sound commercial judgement who uses analytical thinking to assess project performance and financial viability (Advanced excel modelling skills)
- Strong project manager who can create detailed execution plans for large-scale projects and deliver them to plan regardless of any surprises or ambiguity along the way
- Excellent communicator able to convey messages simply and effectively
- Creative mindset that enjoys experimentation and is willing to take bold bets despite risk of failure
- Excellent stakeholder management skills who can quickly build relationships with external partners couriers and internal stakeholders
- Ideally knowledge of and experience working with local customs throughout the UK USA and UAE
- Pragmatic with a healthy dose of humour
Benefits
- A monthly flower subscription and discounted products
- Pension contribution
- Private health and dental care
- Life insurance with gamified wellbeing app
- Employee Assistance Programme
- 25 days annual leave (plus public holidays)
- Day-off for your birthday
Required Experience:
Director
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
About Company
FLOWERBX is an international, online, direct-to-consumer flower brand that sources flowers directly from the growers and delivers them to homes and businesses in the UK and the US. Born out of a need to connect customers everywhere with the very best varieties of seasonal flowers, F ... View more
