Director IT, Agent Contracting Platform

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

Job Description

Key Responsibilities

Platform Ownership & Strategy

• Serve as the enterprise owner for the Agent Contracting Platform defining vision roadmap and success metrics.
• Align platform capabilities with AmeriLifes distribution growth compliance requirements and business strategy.
• Own prioritization of enhancements configuration changes and integrations in partnership with business stakeholders.

VendorLed Development & Delivery Oversight

• Oversee all vendormanaged development configuration and release execution.
• Act as the technical and functional authority validating solution designs delivery plans and release outcomes.
• Ensure vendor delivery aligns with enterprise architecture security standards and data governance expectations.

Technical Leadership & Integrations

• Own endtoend platform architecture from an enterprise perspective including integrations with CRM licensing data platforms identity management and downstream systems.
• Partner with Data Engineering and Enterprise Architecture teams on integration design data quality monitoring and scalability.
• Provide handson technical leadership despite the SaaS delivery model ensuring informed decisionmaking and vendor accountability.

Production Support & Operational Governance

• Own production stability platform availability incident management and escalation coordination with the vendor.
• Define and enforce SLAs KPIs monitoring and support processes.
• Lead rootcause analysis postincident reviews and continuous improvement initiatives.

Vendor & Relationship Management

• Serve as the primary relationship owner for AgentSync and any related thirdparty vendors.
• Manage contracts SOWs renewals roadmap alignment and performance reviews.
• Hold vendors accountable for quality responsiveness transparency and value realization.

Leadership & Future Team Growth

• Initially operate as a senior individual contributor with enterprisewide ownership and accountability.
• Establish operating models governance processes and documentation that enable future team scaling.
• Prepare to build mentor and lead a dedicated team as the platform and organizational needs grow.
• Communicate clearly and effectively with senior leaders providing transparency into risks delivery status and opportunities.

Required Qualifications

• 10 years of progressive IT experience with a strong background in application development or enterprise platforms.
• 5 years of leadership or platform ownership experience involving vendorled delivery models.
• Proven ability to operate effectively as a handson leader and individual contributor at a Director level.
• Strong experience with:
  • SaaS enterprise platforms
  • APIbased integrations and data orchestration
  • SDLC Agile delivery and release management
  • Production support and incident management
• Demonstrated success managing strategic vendors and complex stakeholder relationships.
• Excellent communication analytical thinking and decisionmaking skills.

Preferred Skills

• Direct experience with AgentSync (Manage AutoPilot Producer Sync Appointments).
• Familiarity with agent licensing contracting onboarding or compliance platforms.
• Insurance financial services or distributionbased business experience.
• Ability to operate across business technical and compliance domains.
• Comfort influencing without authority in matrixed organizations.

Why Join AmeriLife

AmeriLife continues to modernize and scale its agent technology ecosystem. As Director IT Agent Contracting Platform you will own a missioncritical platform supporting agent onboarding compliance and growthplaying a central role in ensuring AmeriLife can scale efficiently compliantly and reliably across all distribution channels.

What AmeriLife Offers

A comprehensive benefits package that includes PTO medical dental vision retirement savings disability insurance and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .

Pay Transparency Statement

We are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.