Terminal Manager (Calg. & ED)
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Steeles Transportation Group (Steeles) specializes in providing scheduled LTL Freight in Alberta and local pick-up and delivery from our terminal hubs located in Calgary and Edmonton. Steeles has a strong reputation for our service which we have been building since 1957.
Steeles is an asset-based business which utilizes a fleet of dedicated equipment which includes company-owned assets and owner-operator-owned equipment working as subcontractors along with carrier partners to provide safe timely and competitive freight services throughout Alberta. Our main area of service occurs in the busy corridor between Calgary Red Deer and Edmonton and we do have staff and/or drivers based in each of these major cities.
Title: Terminal Manager
Job Summary
The Terminal Manager for both Calgary & Edmonton terminals is to oversee and manage all local operational functions including dock operations local driver performance fleet maintenance coordination and terminal safety compliance. While key support functions such as dispatching customer service and health & safety are centralized at our Calgary head office the Edmonton Terminal Manager plays a vital role in executing terminal-level operations and ensuring service excellence in collaboration with the broader operations team.
Job Responsibilities
Operations
Manage all day-to-day terminal activities ensuring efficient cross-docking accurate freight handling and timely equipment turnaround.
Supervise dock workers ensure proper load planning and trailer utilization.
Monitor inbound and outbound schedules in alignment with the centralized dispatch team.
and Fleet Oversight
Directly manage local company drivers and owner-operators based in Edmonton including onboarding scheduling coordination and performance support.
Partner with centralized dispatch to communicate route assignments updates and service feedback.
Monitor fleet condition and coordinate with maintenance vendors for scheduled servicing and urgent repairs.
Safety and Compliance
Promote a safe work environment and ensure Edmonton-based employees adhere to company safety protocols.
Serve as the local contact for the centralized Health & Safety Officer assisting with site inspections incident investigations and safety initiatives.
Conduct toolbox talks and safety coaching for dock and driver teams.
Experience & Service Quality
Support the centralized Customer Service team with timely local updates on freight status exceptions and terminal operations.
Ensure local delivery and pick-up service standards are met or exceeded.
Resolve operational issues that impact customer satisfaction in collaboration with HQ support teams.
and Asset Management
Ensure terminal cleanliness security and compliance with facility standards.
Monitor inventory of supplies (pallets straps fuel etc.) and place re-stocking orders as required.
Monitoring Operations and People
Establishing key performance indicators (KPIs) to measure operational performance such as:
On-time outbound and inbound trailer readiness
Load and unload accuracy (minimizing exceptions or damages)
Dock Throughput performance
Driver performance metrics (compliance service safety)
Incident and injury rate
Fleet availability and uptime.
Dock productivity and efficiency
Provide regular feedback to direct reports and complete performance reviews as directed by our People Resources department.
Management
Identifying and mitigating potential risks to operations such as adverse weather conditions traffic congestion equipment breakdowns and driver shortages.
Leadership
Lead the Edmonton dock and driving team creating a positive culture of accountability performance and safety.
Foster open communication and teamwork with centralized departments (Dispatch Customer Service H&S).
Conduct regular performance check-ins and provide development feedback to direct reports.
Improvement
Implementing process improvements and best practices to enhance operational efficiency productivity and customer service quality.
Other duties as required.
Education and Experience Requirements
Diploma or Degree in Logistics Supply Chain Business Administration or 5 years of equivalent business experience.
5 years of experience in LTL or P&D terminal operations including managing drivers and dock personnel.
Experience and knowledge of the operation of Vehicles (Trucks / Vans) Trailers and attached equipment such as power tailgates heaters and reefers.
Strong familiarity with transportation compliance and fleet coordination.
Qualifications/Skills
Proficient use of English both written and spoken; additional languages considered an asset.
Task-oriented self-motivating.
Familiar with the National Safety Code and Provincial Transportation rules and regulations as they may apply.
Geographical knowledge or the ability to quickly learn it.
Ability to manage a P&L and operating budget.
Leadership skills/Ability to lead and manage small teams.
Ability to coordinate and manage a driver team
License Registration Or Certification Required
Certifications and Licenses in industry-related qualifications support advancement.
Current Forklift operators license TDG Certification and a valid drivers license. Class 5 minimum Class 1 preferred.
Are You a Good Fit
Think you have what it takes Are you ready to join a great team Please submit your application today!
Job Type
Full Time Permanent
Schedule
Ø 810-hour shift
Ø Monday to Friday
Ø InPerson
Ability to commute/relocate.
Ø AB (Calgary / Edmonton): Reliably commute or plan to relocate before starting work (required).
Experience
Ø5 years preferred.
Benefits
- Company events
- Comprehensive Health and Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Personal Paid time off
- Paid Sick Leave
- Paid Study Leave
- Tuition reimbursement
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Steele’s Transportation Group is your trustworthy and professional trucking company in Calgary. Don’t settle for second best. Call the number one team!
