Marketing Technology Specialist (Salesforce Marketing Cloud)

Sony Honda Mobility Of America

Job Location:

Culver, CA - USA

Monthly Salary: $ 100000 - 110000

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Join Sony Honda Mobility of America Inc.

Sony Honda Mobility of America Inc. is a proud subsidiary of Sony Honda Mobility Inc. a 50/50 joint venture between Sony and Honda headquartered in Tokyo Japan. Our American headquarters in Culver City California established in March 2023 is at the forefront of bringing the innovative electric vehicle AFEELA to the US market. AFEELA embodies the essence of FEEL creating an interactive relationship where people and mobility connect through advanced sensing and network technologies.

At Sony Honda Mobility of America we are dedicated to moving people through innovative solutions inspired by diversity. Join us in shaping the future of mobility with creativity technology and a commitment to excellence. Apply now to make a difference!

Position Summary

Sony Honda Mobility of America (SHMA) is seeking a Marketing Technology Specialist with strong Salesforce Marketing Cloud experience to support customer growth initiatives through marketing automation CRM systems and data operations. This role partners closely with the Digital Customer Growth Manager to translate growth strategy into scalable reliable marketing technology solutions that power the AFEELA customer journey.

In this hands-on role you will support the technical execution of customer communications pre order and reservation workflows data validation and system troubleshooting across marketing platforms. You will also coordinate with external agency developers and internal analytics teams to ensure marketing systems are stable accurate and continuously improving.

This position is ideal for someone who enjoys working at the intersection of marketing data and technology is comfortable moving between strategy and execution and thrives in fast paced high growth environments.

Job Responsibilities

Support customer journey design and execution across Salesforce Marketing Cloud including segmentation QA and deployment
Build test and maintain SQL queries data extensions and validation logic for marketing use cases
Execute troubleshooting and hotfixes to resolve data automation and system issues quickly and accurately
Support pre order demo configuration and reservation communication workflows across digital channels
Translate business requirements and growth strategies into clear technical specifications for agency developers
Support front end updates to marketing assets such as CloudPages forms and basic HTML and CSS changes
Ensure data accuracy system stability and documentation of workflows logic and processes
Partner with Business Intelligence and Analytics teams to review performance data and identify optimization opportunities
Support testing and deployment of new campaigns journeys and integrations
Maintain documentation and best practices to support scalability and operational continuity
Collaborate cross functionally with Marketing Product Sales and IT teams to support customer experience initiatives

Required Qualifications for Position

Bachelors degree in Marketing Information Systems Computer Science or related field or equivalent practical experience
3 to 6 years of experience in Marketing Technology CRM operations Marketing Automation or Growth Operations
Hands on experience with Salesforce Marketing Cloud including Journey Builder Automation Studio and Contact Builder
Strong working knowledge of SQL and data modeling for marketing and customer engagement use cases
Experience supporting automation workflows segmentation and campaign execution
Strong troubleshooting skills and ability to diagnose system and data issues quickly
Excellent organizational skills and attention to detail in technical execution
Ability to translate marketing strategy into technical workflows and system requirements
Comfortable working in fast paced evolving environments with changing priorities

Preferred Qualifications for Position

Experience integrating Salesforce Marketing Cloud with Salesforce CRM or customer data platforms
Experience in automotive EV mobility SaaS or high growth consumer technology environments
Familiarity with API based integrations and data pipelines
Experience working with external development agencies and analytics partners
Exposure to front end web technologies including HTML CSS and form integrations
Experience supporting customer acquisition lead management and pre order funnels
Strong documentation and process improvement mindset

Additional Details

Work Arrangement: On site in Culver City CA with flexibility based on business needs
Travel Requirements: Minimal
Visa Sponsorship: Not available for this position

Benefits

Comprehensive medical dental and vision benefits
Flexible Working Policy
Paid parental leave
401k Program
Take What You Need time off policy with a minimum of 15 days off per year and holiday breaks
Yearly bonuses (subject to eligibility)
Company phone (subject to eligibility)
Company swag
A brand new laptop and monitor
Special discounts on Sony products
Learning and Development quarterly stipend
More to come!

The anticipated annual base salary for this position is $100000-$110000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job.

Sony Honda Mobility of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed sex (including pregnancy) gender national origin citizenship ancestry age physical or mental disability military status status as a veteran or disabled veteran sexual orientation gender identity or expression marital or family status genetic information medical condition or any other basis protected by applicable federal state or local law ordinance or regulation.

Disability Accommodation for Applicants

Sony Honda Mobility of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests please contact us by email at Please indicate the position you are applying for.

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Required Experience:

Join Sony Honda Mobility of America Inc.Sony Honda Mobility of America Inc. is a proud subsidiary of Sony Honda Mobility Inc. a 50/50 joint venture between Sony and Honda headquartered in Tokyo Japan. Our American headquarters in Culver City California established in March 2023 is at the forefront o...