Attendant, Lobby Universal Kids Resort
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Job Location:
Frisco, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY:
The Lobby Attendant is responsible for maintaining the cleanliness safety and overall presentation of public areas including lobbies restrooms corridors and other high-traffic guest spaces. This role plays a key part in creating a welcoming and spotless environment for all guests especially families and children visiting Universal Kids Resort. The Lobby Attendant ensures that all areas are consistently clean well-stocked and guest-ready throughout the day.
JOB RESPONSIBILITIES:
- Cleans disinfects and maintains all public areas including lobbies hallways restrooms elevators and entrances to ensure a spotless and welcoming environment. Ensures the proper use of cleaning agents equipment and adherence to appropriate safety guidelines and procedures.
- Monitors and replenishes supplies in public restrooms and guest-facing areas (e.g. tissues soap paper towels) throughout the day.
- Responds promptly to guest spills trash or cleanliness issues in high-traffic areas to ensure safety and guest satisfaction.
- Works closely with the housekeeping team and other departments to support special requests or high-volume periods.
- Reports maintenance needs safety hazards or damage in public areas to the appropriate departments. Collects lost and found items and delivers to Housekeeping Management for logging and storage in a timely manner.
- Assists with light cleaning tasks in back-of-house or Team Member areas as needed. Performs Pool Attendant job duties as described to ensure labor coverage during seasonal closures and based on hotel capacity as necessary.
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UDX policy procedures training and team member involvement activities.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY:
- Individual Contributor.
ADDITIONAL INFORMATION:
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities (KSAs) required.
- Knowledge of basic cleaning procedures chemical safety and sanitation standards in a hospitality or public setting.
- Ability to work independently and efficiently follow cleaning schedules and respond quickly to cleanliness and guest needs in high-traffic areas.
- Experience in custodial janitorial or housekeeping roles preferred especially in a hotel or resort environment.
- Strong attention to detail time management skills and a positive attitude with a commitment to guest satisfaction.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
EDUCATION:
High School Diploma or GED is preferred.
EXPERIENCE:
3 months of experience in janitorial custodial services or housekeeping is preferred; or equivalent combination of education and experience.
Universal Kids Resort.Here you can.
Universal Kids Resort is an equal opportunity employer. Universal elements and all related indicia TM & 2026 Universal Studios. All rights reserved. EOE.
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
