Manufacturing Training Coordinator

Who We Are

From our humble beginnings to becoming a beloved spot in our community our story is one of innovation community and the pursuit of the perfect scoop. Each flavor tells a story and every cone holds more than just ice creamit holds memories smiles and moments of pure joy. We pride ourselves on our ever-evolving menu offering classic favorites and introducing new exciting flavors to surprise and delight our guests.

Using ice cream as the platform we pioneer and share experiences that inspire and connect us all.

Position Summary:

The Training Coordinator ensures CKOR production team members receive timely accurate and compliant training to perform their roles safely and consistently. This role manages training schedules maintains audit-ready documentation coordinates on-the-job training activities and partners closely with supervisors and leads to ensure required training is completed and properly recorded. As a frontline-experienced team member the Training Coordinator supports the integrity of CKORs training systems by reinforcing SOPs tracking training progress and ensuring training expectations are clear and accessible across all shifts. By keeping training organized compliant and up to date this role strengthens operational reliability team readiness and a culture of safety and quality.

Essential Functions:

• Maintain and update a comprehensive CKOR training calendar including onboarding refresher SOP GMP food safety and health & safety training across all shifts
• Coordinate training logistics by scheduling sessions confirming trainer/SME assignments preparing materials and communicating expectations to leaders and team members
• Track training completion OJT progress and skills verification using approved systems of record (e.g. SharePoint) ensuring accuracy and audit readiness
• Support new hire onboarding by coordinating training plans facilitating orientation preparing required documents and checklists and ensuring trainers understand their responsibilities
• Assist supervisors and leads in delivering on-the-job training by providing checklists verifying completion and ensuring documentation is submitted correctly and on time
• Maintain up-to-date SOP GMP allergen safety and compliance training materials; coordinate updates with QA Safety and Production leaders
• Track certifications and renewals (e.g. forklift allergen CPR/First Aid) and coordinate timely recertification to ensure continuous compliance
• Prepare and generate reports to demonstrate compliance with FDA OSHA and SQF training requirements; support audit preparation by ensuring records are accurate and accessible
• Collect feedback from trainers supervisors and team members to improve training clarity consistency and usability; recommend updates when needed
• Maintain bilingual or accessible versions of training aids (English/Spanish) by coordinating translations or updates as needed (not creating content independently)
• Support People Operations QA and Production in updating SOPs and ensuring revised materials are reflected in training documentation and schedules

Joining Our Team

Qualifications:

• 12 years of experience in a food manufacturing production quality or safety environment
• Previous experience coordinating training onboarding or compliance documentation or leading on-the-job training

Knowledge and Critical Skills:

• Strong attention to detail and accuracy in documentation and tracking
• Ability to stay organized prioritize tasks and manage multiple training activities across shifts
• Clear respectful communication style that reflects Salt & Straw hospitality while working with diverse teams
• Ability to follow and reinforce SOPs GMPs and safety practices
• Comfortable working in a production environment and partnering with supervisors leads and trainers
• Ability to learn new systems and maintain digital training records effectively
• Foundational knowledge of Good Manufacturing Practices (GMPs) HACCP SQF and relevant local state and federal food safety and health regulations
• Proficiency in Microsoft Office SharePoint and other digital tools for documentation and scheduling
• Fluency in English; bilingual in English/Spanish preferred

Benefits & Perks:

• Financial Flexibility: Optional Everyday Pay for access to earned wages anytime plusa 401(k) match with a 50% company match up to 1% of your salary after three months.

• Health & Wellness: Medical Dental and Vision insurance available the first of the month following or coinciding with the hire date plus FSA HSA Accident Critical Illness and Hospital Indemnity coverage options.

• Mental Health Support: Free 24/7 access to licensed mental health professionals for you and your family through multiple support options including text chat web in-person and group sessions.

• Work-Life Balance: Two consecutive days off weekly Paid Sick Time (40 hours upon hire then accrued at 1 hour per 30 hours worked) approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 35 and four weeks starting in year 6) 12 weeks of Paid Parental Leave at 70% of pay and holiday pay for 12 recognized holidays.

• Perks & Discounts: 30% Team Member discount early access to new flavors Commuter FSA UHC Wellness Rewards (earn up to $1000) and affordable FIGO Pet Insurance.

• Education & Career Growth: Up to $1800 per year in Educational Assistance plus career pathing and development opportunities.

• Inclusive Culture: A supportive welcoming workplace where every Team Member is valued and respected.

Wage Transparency:

We are actively embracing pay transparency by disclosing the hiring wage for this role as $23.40 - $24.96 highlighting its full earning potential within the broader range of $23.40 - $28.60.

Food Allergy Warning

This position requires working in an environment where common food allergens such as peanuts tree nuts dairy eggs soy wheat and seafood are present. If you have severe allergies please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities.

Equal Employment Opportunity (EEO) Statement

Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly regardless of race color religion sex sexual orientation gender identity national origin disability veteran status age or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply please contact our Talent team at

Work Authorization and E-Verify

We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.

Our Values

Create the Unbelievable

Show Up Generously

Act with Thoughtful Curiosity

Share Human Kindness

Make It Count

These values are the sprinkles on top guiding us to create happiness through moments of wonder in every scoop smile and shared moment. They form the foundation of our brand and shape the culture of our workplace.