Program Manager
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Job Location:
Avondale, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
ARIZONA DEPARTMENT OF CHILD SAFETYThe Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families caregivers and the community to strengthen families ensure safety and achieve permanency for all Arizonas children through prevention services and support. |
PROGRAM MANAGER
965 E. Van Buren St.
Avondale AZ 85323
Salary: $38.0770 hourly / $79200.1600
Grade: 22
Closing Date: 1/29/2026
This position is responsible for managing unit supervisors and support staff and for promoting the safety and protection of children through sound decision-making and the consistent application of policies and procedures.
Job Duties
- Directs instructs and counsels unit supervisors in accordance with policies related to child services and personnel; initiates and follows through on disciplinary actions as necessary.
- Oversees unit workloads and work in progress; identifies resource needs and problem areas and implements corrective actions to ensure performance expectations are met.
- Conducts quality assurance activities including random reviews of supervisors evaluations and employee documentation entered in Guardian and monitors high-profile cases.
- Develops and implements strategies to meet departmental goals; completes required weekly and monthly reports and provides feedback on policies and procedures.
- Resolves issues and responds to inquiries from staff clients case participants mandated reporters internal Department of Child Safety (DCS) staff DCS Administration and the public regarding policies procedures and case-related matters.
- Prepares critical incident reports and participates in debriefings.
- Performs other duties as assigned.
Knowledge of:
- Federal and state laws and statutes pertaining to child welfare programs.
- Contemporary child welfare concepts and practices including strength-based and family-centered approaches.
- Juvenile Court system policies and procedures.
- Community resources used in the delivery of child welfare services.
- The needs and responses of abandoned neglected abused and economically disadvantaged children.
Skilled in:
- Applying principles of leadership supervision and work management.
- Conflict resolution and supervisory techniques.
- Establishing and maintaining effective working relationships with governmental officials contracted service providers and program clients.
- Verbal and written communication.
Ability to:
- Supervise multiple units within an assigned area.
- Conduct individual and group supervision focused on competence skill development and improved outcomes for children and families.
- Identify and ensure supervisory competence in safety and risk assessment practices.
- Travel statewide work holidays as needed and be available after business hours and on weekends to support child safety decisions.
The ideal candidate will have supervisory experience experience with automated case management systems (Guardian) and knowledge of child welfare statutes and processes including both investigative and ongoing case management.
A masters or bachelors degree from an accredited college or university and:
- Three (3) years of DCS Program Supervisor experience; or
- One (1) year of DCS Program Supervisor Coach experience; and/or
- One (1) year of OCWI Investigations Manager experience.
- Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card and the ability to secure and maintain clearance from the DCS Central Registry.
This position requires driving or the use of a vehicle as an essential function of the job to conduct State business and the following requirements apply:Drivers License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
| Retirement: |
Positions in this classification participate in the Arizona State Retirement System (ASRS).
ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).
| Contact Us: |
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
The Arizona Department of Revenue is consistently striving towards recruiting individuals who are committed to providing quality services to the citizens of Arizona and are passionate about creating solutions to the ever-evolving decisions faced within state government.
