Sheriff's Technical Communications Specialist III

• A general salary increaseof 3.5% - effective December 20 2026 and December 19 2027.
• Merit Increases New employees are eligible for an initial 5% merit increase within the pay range upon completion of at least 1040 hours (approximately 6 months) assuming work meets satisfactory standards. Subsequent merit increases within the pay range will be upon completion of each additional 2080 hours (approximately one year) from the initial merit increase.
• Educational Incentive - An educational incentive of 2.5% for completion of an associate degree 3.5% for completion of a bachelors degree OR 5% for completion of a graduate degree.
• Bilingual Incentive Based on agency need proficiency levels by exam are $.69 per hour (Level I) $1.00 per hour (Level II) or $1.32 per hour (Level III).
• Vacation Accrual New regular full-time employees shall accrue approximately 14 days of vacation a year for the first 10400 hours or 5 years of service; vacation accruals increase atand 20 years of service topping out at 26 days a year and 400 hours of vacation hours banked.
• Vacation Leave Redemption After 14560 hours of continuous County service an employee may elect to cash in or redeem up to 80 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months.
• Sick Leave - Full time regular employees accrue 3.08 hours of sick leave per bi-weekly pay period with an advance at hire of 40.04 hours which will be balanced at the completion of 13 bi-weekly pay periods.
• Deferred Compensation - Eligible to participate in the Countys 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3.00% match on your 401(k) contributions.
• Amended Health PlansFull time employees are given a flexible credit allowance to offset the purchase of medical dental and/or vision insurance for you and your dependents.
  • Employee only - $463.99 per biweekly pay period
  • Employee plus one dependent - $834.32 per biweekly pay period
  • Employee plus family - $1024.11 per biweekly pay period
• Flexible Spending Accounts - Pre-tax benefit towards eligible medical dental and vision care and/or dependent care expenses.
• Pension Plan - Participation in the Countys defined benefit pension plan which has reciprocity with CalPERS.
• Holidays - 13 paid days per year which includes a scheduled floating holiday.
• Additional Benefits - Tuition Reimbursement Disability Plans Employee Assistance Program Life Insurance Wellness Program.

Duties may include but are not limited to the following:

• Receives all 911 calls for the County and contract cities; determines the nature and location of the emergency; utilizes various systems to convert latitude and longitude on wireless 911 calls to locate the caller; determines priority and enters information into the Computer Aided Dispatch (CAD) system to be forwarded to the appropriate radio dispatcher or other agencies;

• Remains on the line with the caller in emergency situations until law enforcement arrives on scene to provide assistance;

• Utilizes very good customer service skills on all calls and calming techniques on calls involving hysterical or upset callers;

• Obtains information from callers and determines if the incident contains the necessary elements of criminal activity as defined in the California Penal Code Vehicle Code Welfare and Institutions Code and/or the Health and Safety Code

• Hears multiple conversations simultaneously distinguishing between voices and sources to obtain relevant information quickly and accurately;

• Simultaneously receives keys in and transmits information and field assignments to units in the field; maintains contact and monitors status of field units; coordinates activity of up to 50 units on various dynamic incidents; enters and updates information on a computerized system;

• Answers non-emergency calls for service determines type of assistance required and orders tow trucks public works personnel or other appropriate personnel;

• Makes immediate decisions and reacts in a quick calm controlled and effective manner in emergency situations;
  
• Speaks clearly distinctly concisely and correctly over the radio and telephone;
  
• Reads understands and interprets complex maps; develops a working knowledge of Ventura County geography including cities jurisdictional boundaries freeways roadways and landmarks;
  
  
• Obtains information utilizingcomputerized databases including Geofile municipal codes county ordinances assessors database phone/address cross-references DMV records driver license records wants and warrants restraining orders missing persons runaway juveniles probation status and parole status and transmits researched information to field units;
  
• Types accurately on computer keyboards andoperates mouse and foot controls while conversing on the radio and/or telephone;
  
• Prioritizes tasks and performs multiple tasks simultaneously in a fast-paced high-stress emergency work environment;
  
• Provides all pertinent information to deputies and other emergency personnel and coordinates appropriate level of response to maintain their safety and the safety of others;
  
• Prepares reports of shift activity completes appropriate forms updates information in computer systems; notifies other agencies of updated information;
  
• Functions as a training officer for entry-level dispatch staff and deputies assigned to the Sheriffs Communications Center; and
  
• Performs other related dutiesas required.

• All applicants who are invited to the required orientation must attend to continue in the process.
• A typing certificate obtained in the last 24 months showing a minimum net typing speed of 40 words per minute is required. The typing certificate must show that it is a five-minute test the gross number of words per minute and the number of errors. The County policy for calculating net words per minute is to subtract one (1) word for each error from the gross words per minute. You must submit your typing certificate either with your application or by email to To attach a scanned copy to an on-line application use the Add Attachment(s) link in the Attachments section at the bottom of the page where you can edit the various sections of your application.
• If a typing certificate is not submitted with your application and you are invited to the orientation you will be required to submit a copy of your typing certificate to Sheriffs Human Resources via email to Your typing certificate must be received no later than 5:00 p.m. on the day prior to the testing date in order to receive an invitation to the exam. To view locations where typing certificates may be obtained go to On-linetyping certificates will not be accepted.
• Must be able to work 12.5-hour rotating shifts weekends and holidays.
• Overtime is scheduled as well as mandated. Must be personally prepared to work last minute mandated overtime to ensure operational stability of the communications center.
• Must be able to work in a professional and challenging emergency communications environment.
• Must be able to obtain a POST Basic Dispatcher certificate within one (1) year of employment and pass a background investigation.
• Must be able to establish and maintain positive relationships with co-workers supervisors and others.

FINAL FILING DATE:This is a continuous recruitment and may close at any time; therefore apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura California no later than 5:00 p.m. on the closing date.

To apply on-line please refer to our web site at If you prefer to fill out a paper application form please call for application materials and submit them to County of Ventura Human Resources 800 South Victoria Avenue L-1970 Ventura CA 93009.

NOTE: If presently permanently employed in another merit or civil service public agency/entity in the same or substantively similar position as is advertised and if appointed to that position by successful performance in a merit or civil service style examination then appointment by Lateral Transfer may be possible. If interested please clickherefor additional information.

Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however it/they may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE qualifying:All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicants qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process

REQUIRED ORIENTATION: The orientation is designed to provide important information regarding the position testing and the background process. The orientation dates are Tuesday February 24 2026 and Wednesday February 25 2026 and will take place online via Zoom. You must attend one of the orientation dates. If you have previously attended one of our orientations you will not be required to attend another one.

PRACTICAL EXAMINATION - pass/fail: A computer-based job-related examination will be administered to test candidates ability to follow complex oral and written instructions and to multitask. Applicants must pass this pass/fail computer-based CritiCall examination to qualify for placement on the eligible list.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term) Intermittent and Extra Help vacancies within the Sheriffs Office. There are three (3) Regular vacancies.

BACKGROUND INVESTIGATION:PRIOR TO ACTUAL APPOINTMENT FROM THE ELIGIBLE LIST THE SUCCESSFUL CANDIDATE WILL BE REQUIRED TO PASS A THOROUGH BACKGROUND INVESTIGATION POLYGRAPHAND PSYCHOLOGICAL EXAMINATION CONDUCTED BY THE SHERIFFS HUMAN RESOURCES BUREAU. BACKGROUND INVESTIGATION FINDINGS MAY BE A BASIS FOR REMOVAL FROM THE ELIGIBLE LIST. TO SPEAK TO A SHERIFFSOFFICE REPRESENTATIVE CONCERNING THE BACKGROUND INVESTIGATION PROCESS CALL .

For further information regarding this recruitment please contact Melissa Kurtz by email to or phone .