Switchboard Operator

West Hartford, CT - USA

Hourly Salary: USD 16 - 17

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print mail document scanning reception and related office support services for Fortune 500 companies professional service firms and institutions of higher education. TMG is looking for highly motivated enthusiastic team players interested in a career rather than just a job. With a team of over 1500 nationwide associates TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.

Responsibilities:

Under the direct supervision of the Supervisor/ Manager the switchboard operator is responsible for answering all incoming calls and forwarding to the correct office or employee. Also assisting in the Mail Center by accurately sorting posting and delivering mail in a corporate environment.

Ensure safety and security procedures are followed at all times.
Answer all incoming calls at the reception desk
Forward all call to the correct office or employee
Assist in the Mail center with sorting posting and delivering mail
Assist making copies for customers when needed
Maintain time volume and delivery records.
Ensure the highest levels of customer care.
Order office supplies maintain inventory of supplies
Provide backup for coworkers when not available
Other duties as assigned.

Qualifications:

High school diploma required
Knowledge of administrative and clerical procedures
Working knowledge of Microsoft suite computers and relevant software applications; excellent keyboarding skills
Familiar with appropriate customer service principles and practices; must be customer service focused
Professional personal presentation
Strong organizational and planning skills; detail oriented Strong verbal and communication skills