Fatherhood Outreach Specialist 3
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Job Location:
DeKalb County, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Description
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgias most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency independence and protect Georgias vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule unique training opportunities employee retirement plan 401(k) plan and 457 plan 13 paid holidays vacation & sick leave medical dental vision long/short-term care life insurance and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service. The Georgia Department of Human Services (DHS)has a division within it the Division of Child Support Services (DCSS) which enhances the well-being of children by locating non-custodial parents establishing paternity and support orders enforcing and modifying support obligations and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs including but not limited to Fatherhood Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the childs life.DCSSis seeking candidates for the positionof Fatherhood OutreachSpecialist 3.This position is based at the DCSS office located in Decatur DeKalb County GA.
JOIN OUR TEAM!!!
Job Description
Pay Grade: G
Under broad supervision establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal judicial and public organizations. Conducts administrative hearings. May serve as lead worker.Role and Responsibilities:
- Maintain a working knowledge of local and county resources.
- Connect participants to other community resources including but not limited to: medical mental health chemical dependency employment and training programs food shelves public assistance SSI and SSDI childcare transportation subsidized housing opportunities and legal assistance.
- Attend monthly and quarterly network meetings within their service area.
- Promote the Georgia Fatherhood Program throughout the community by establishing relationships with local schools service providers community groups churches senior programs youth programs and others.
- Establishes child support obligations and ensures that such obligations are met.
- Coordinates child support activities with legal judicial and public organizations and conducts administrative hearings.
- Communicates with clients and other constituents via telephone email correspondence and direct contact to ensure that support obligations are met.
- Manages a caseload to ensure that child support obligations are met.
- Supervises other case managers or serves as a team leader as required.
- Performs other professional responsibilities as assigned by supervisor.
Core Competencies
- A positive welcoming attitude and outstanding internal/external customer service skills including handling difficult issues with sensitivity.
- Ability to conduct oneself in a professional manner at all times and to communicate effectively and appropriately with a variety of people from many cultures and diverse backgrounds.
- Demonstrated strong organizational skills; experience prioritizing projects and working on several projects simultaneously with interruptions. Efficient and accurate in completing tasks as required attending to detail and able to anticipate and meet deadlines while working under pressure of multiple and changing priorities.
- Strong aptitude to work in a collaborative setting on multiple projects or programs.
- Exceptional critical thinking skills good judgment and decision-making abilities to monitor and manage a caseload to ensure that child support obligations are met.
- Ability to use customer service skills including active listening and negotiation ability.
- Strong proficiency in the use of Microsoft Office Suite and/or standard.
Minimum Qualifications
- High school diploma/GED ANDthree (3) years of direct job-related experience;
OR- Two (2) years of experience at the lower level Fatherhood Outreach Spc 2 (SST101) or position equivalent.
- Experience working with the state local or federal government
- Work experience involving mentoring and coaching
- Ability to work independently
Additional Information
For more detailed information about the Georgia Department Human Services
Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA) email the request by the closing date of this announcement to: .
The candidate selected for this position may be subject to pre-employment drug screening education verification reference motor vehicle records and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree diploma licensure etc.
As an employee of DHS in the event of an identified emergency you may be required as a term and condition of employment to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
