Residential Program Lead
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Job Location:
Winston Salem, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Make a Difference in Someones Life!
At Monarch we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team we provide hope promote wellness and empower individuals and families impacted by mental illness substance use disorders intellectual and developmental disabilities and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what youll find at Monarch. Here we care for people including our team members. We offer a comprehensive competitive benefits package that supports full-time and part-time team members and their families. More than just a job this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:
A Qualified Professional (10A NCAC 27G .0104) must have one of the following combinations of education and experience:
Bachelor degree (non Human Services) with 4 years full time experience with the population served required
Associate or Bachelor degree (Human Services) with 2 years full time experience with the population served required
Master degree (Human Services) with 1 year full time experience with the population served required
Other Required Qualifications/Skills:
Strong capacity to work independently and collaboratively demonstrating initiative and accountability.
Understanding of IDD populations and service definitions regulatory requirements.
Strong communication skills that allow for collaboration with individuals families staff colleagues supervisors and external stakeholders.
Strong technology skills and willingness to learn electronic health records system for documentation and review of information.
This Opportunity:
The Residential Program Lead is responsible for the overall management supervision and clinical oversight of assigned residential program(s). This role ensures high-quality person-centered services that support individuals in achieving their personal goals enhancing their quality of life and fully participating in their communities. The Residential Program Lead serves as the Qualified Professional (QP) for assigned individuals providing leadership to staff and maintaining regulatory compliance and ensuring the effective operation of all residential services.What Youll Do:
Conduct initial and ongoing assessments monitor individual progress and evaluate the effectiveness of personcentered plans (PCPs)
Facilitate the development implementation and modification of PCPs in collaboration with individuals team members natural supports and community partners
Ensure all PCPs and required documentation are completed accurately creatively and on time including daily monthly quarterly and annual EHR entries in compliance with agency state and federal standards
Promote and model personcentered and positive support strategies and integrate these approaches into program operations and staff training
Support individuals participation in community and shopping activities and ensure spending aligns with approved budgets
Ensure service requests meet eligibility admission and discharge criteria and that supports are clinically appropriate and fiscally sustainable
Initiate monitor and maintain clinical authorizations and ensure compliance with audit requirements documentation standards billing processes and financial management (petty cash individual funds expenditures and budgets)
Provide leadership supervision and guidance to staff including PRN and float staff while modeling consistent expectations
Conduct regular onsite supervision across all shifts including unannounced visits to monitor service quality staff performance and adherence to PCPs
Complete clinical supervision plans coaching counseling progressive discipline and performance evaluations as required
Assist with recruiting hiring onboarding and training in collaboration with administrative personnel
Maintain effective communication across shifts departments families and external partners to ensure seamless service delivery
Ensure staff schedules and daily operations meet individual needs and arrange appropriate program supervision when offsite including working shifts on the floor (e.g. sleepover shifts) as needed
Maintain a safe environment and respond promptly to incidents and crises in accordance with agency procedures; participate in the oncall rotation as scheduled
Perform driving and travel duties as required
Complete other related responsibilities as assigned by the Supervisor
Education Were Looking For:
Minimum of a Bachelor Degree (dependent upon experience) (Required)Certifications Were Looking For:
Drivers License (Valid) - USA Qualified Professional (QP) - Monarch-DSMExperience Were Looking For:
Experience overseeing daily operations of residential programs 2 years Required Experience working directly with individuals with intellectual and developmental disabilities in residential community or day program settings 3 years Required Experience working with the population served 3-4 years (Dependent Upon Education - see Job Description) Required Management Experience 3 years RequiredSchedule:
Monday-Friday (8:00am-5:00pm) with availability after hours weekends and holidays.Target Weekly Hours:
40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process should contactor call .
This job description in no way implies that these are the only duties and responsibilities to be will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a job description is subject to revision at the discretion of Monarch.
Required Experience:
Senior IC
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Monarch is a North Carolina statewide provider of comprehensive specialty mental health and human services.
