Sales & Field Operations Manager

Alpharetta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

About Us
Handyman Connection of Alpharetta is your trusted partner for home improvement needs serving Alpharetta Roswell and the surrounding areas. We pride ourselves on delivering exceptional workmanship and superior customer service. We are seeking a motivated resourceful individual to join our growing team as a Sales & Field Operations Manager.

Summary
The Sales & Field Operations Manager is the technical lead and primary revenue driver for Handyman Connection of Alpharetta. This role is designed for a Technical Closer who can architect complex home repair solutions build deep trust with affluent homeowners and manage the logistical Pre-Flight requirements (materials and scheduling) that keep our field operations profitable. You are the bridge between a customers problem and a professional warrantied solution.

Key Responsibilities
Sales & Revenue Architecture

High-Velocity Sales: Execute weekly goal estimate maintaining a 60% closing ratio to secure weekly job booking and collections goals.
Consultative Upselling: Identify bundling opportunities (e.g. adding a faucet replacement to a drywall patch) to maintain a goal-driven Average Job Value.
Objection Handling: Master the Isolate the Objection tactic to protect margins:
I completely understand. This is a significant investment. Please help me understand... do you mean the project isnt worth it or do you not have the budget

Technical Project Management & Oversight

Expert Estimating: Create professional itemized scopes and estimates.
Margin Protection: Apply markup rules and always include a material contingency.
Craftsman Liaison: Act as the technical authority for our craftsmen troubleshooting issues in Carpentry Drywall Minor Plumbing/Electrical and Tile.

Strategic Material Procurement

Proactive Sourcing: Source and procure materials required for projects ensuring quality and cost-efficiency.
Vendor Management: Maintain and negotiate relationships with local suppliers to ensure Handyman Connection receives competitive pricing and priority availability.
Inventory Control: Monitor supply levels for common truck stock items to support ongoing projects.

Operational Command & Data Integrity

Customer Service & Operations Coordinator (CSOC) Partnership: Collaborate with the Customer Service & Operations Coordinator to ensure lead data is sanitized and synced across ClientTether Dispatch and Helcim.
Pre-Flight Logistics: Conduct Material Verification to ensure all finish materials (faucets lighting etc.) are on-site before a pro arrives.

Benefits:

Compensation based upon relevant experience with upside potential/variable pay component
Backing from an office team on scheduling customer service and jobs
Use of a mobile app for booking & communication
Exclusive apparel and marketing signs

Work with a company that has their customers saying We had the opportunity to work with a real and valued professional. He had a great attitude and a real skill-set which he brought with him every day. He was careful and respectful of our home and our safety. Thanks Handyman Connection for a job well done.

Lets connect! Contact us to schedule an appointment with Handyman Connection in Alpharetta.

Flexible work from home options available.

Compensation: $20.00 per hour

Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

If youre interested in:

high earnings potential
a flexible schedule that you control
using your skills to help improve others lives

Handyman Connection might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated backed by the company that helped launch the industry.

Required Experience:

Manager

About UsHandyman Connection of Alpharetta is your trusted partner for home improvement needs serving Alpharetta Roswell and the surrounding areas. We pride ourselves on delivering exceptional workmanship and superior customer service. We are seeking a motivated resourceful individual to join our gro...