Clinical Systems Manager United States

The Clinical Systems Manager will lead the implementation optimization and ongoing management of our cloud-based EHR clinical platform including AI-powered documentation tools (ScribeIQ and ScribeIQ ). This role serves as the critical bridge between clinical operations IT infrastructure and business objectives ensuring the system enhances clinical workflows improves documentation quality and supports organizational growth.

Responsibilities:

System Implementation & Management

- Lead the deployment and configuration of the cloud-based EHR system across all clinical departments

- Oversee the integration and optimization of ScribeIQ and ScribeIQ AI documentation tools

- Manage system upgrades patches and cloud infrastructure maintenance

- Develop and maintain system documentation workflows and standard operating procedures

- Ensure system security HIPAA compliance and data integrity

- Implementation/support of other integrated software and workflows Care Cloud Fox Trax HEP.

- Oversee system table maintenance procedures to ensure accuracy

- Change management for system configuration including change tracking testing and documentation

Clinical Operations Support

- Collaborate with clinical leadership to optimize workflows and documentation practice

- Configure clinical templates forms and AI scribing protocols to match specialty-specific needs

- Train clinical staff on system functionality and AI-assisted documentation best practices

- Monitor AI output quality and accuracy implementing feedback loops for continuous improvement

- Support clinical staff in troubleshooting and resolving system issues

Business&Analytics

- Generate reports and analytics to support clinical operations billing and compliance

- Track system adoption metrics and identify opportunities for improved utilization

- Support revenue cycle management through accurate clinical documentation and coding

- Collaborate with billing teams to ensure proper charge capture and claim submission

- Develop dashboards and KPIs to measure system effectiveness and ROI

Cross-FunctionalLeadership

Requirements:

- Bachelors degree in health information management Healthcare Administration Nursing or related field

- Masters degree in health informatics Healthcare IT or MBA preferred

- Travel to multiple clinical locations as needed (up to 25%)

- Epic Cerner or other major EHR system experience

- Project Management Professional (PMP) or similar certification

- RHIA RHIT CCS or other HIM certification

- Experience in multi-site or enterprise healthcare organization

- Background in physical medicine rehabilitation or therapy services

- Raintree System Experience - 3 years of hands-on experience with Raintree PM/EMR systems (administrator or super-user level) preferred

- Cloud Technology - Understanding of cloud-based healthcare systems including security access management and data migration

- AI/ML Fundamentals Knowledge of AI-assisted clinical documentation tools; direct experience with ScribeIQ ScribeIQ or similar ambient AI scribes strongly preferred

- Healthcare IT Systems - Experience with EMR/EHR systems practice management software and clinical workflow

- Integration Skills - Understanding of HL7 FHIR APIs and healthcare system interoperability

- Technical Troubleshooting - Strong analytical and problem-solving skills for complex system issues

- Software Proficiency - Advanced skills in Microsoft Office Suite reporting tools and database management

Clinical/Healthcare Requirements

- Clinical Background - Minimum 5 years of experience in healthcare delivery settings (physical therapy occupational therapy speech therapy or related rehabilitation specialties preferred)

- Clinical Documentation - Deep understanding of clinical documentation requirements medical terminology and CPT/ICD-10 coding

- Regulatory Knowledge - Strong knowledge of HIPAA meaningful use clinical quality measures and healthcare compliance requirement

- Workflow Optimization - Proven ability to analyze and improve clinical workflows and documentation efficiency

- Credentialing - Clinical degree or certification (PT PTA OT COTA RN or related healthcare credential) highly preferred but not required with equivalent experience

Business Requirements

- Revenue Cycle - Understanding of healthcare billing coding charge capture and revenue cycle management

- Project Management -3 years managing healthcare IT implementations or system optimization projects

- Change Management - Experience leading organizational change and user adoption initiatives

- Analytics - Ability to analyze data create reports and translate insights into actionable recommendations

- Budget Management - Experience managing technology budgets and vendor contracts

Soft Skills & Competencies

- Excellent communication skills with ability to translate technical concepts for clinical audiences

- Strong training and presentation abilities

- Leadership and influence skills without direct authority

- Customer service orientation with clinical staff as primary customers

- Adaptability and comfort with ambiguity in emerging AI technologies

- Detail-oriented with strong organizational and time management skills

- Collaborative team player with ability to work across departments

Working Conditions

- Hybrid role with on-site presence required during implementation and training phases

- Occasional evening or weekend work during system upgrades or implementations

- On-call availability for critical system issues

Contact FOX Now!

Noel Styer Career Specialist

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