Client Growth Manager
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Job Location:
Asheville, NC - USA
Monthly Salary:
$ 50000 - 55000
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Client Services Manager
BAYADA Home Health Care Asheville NC
Base Salary: $50000$55000
Total Compensation Potential: $60000 (base bonuses)
Are you a growth-driven professional who thrives in a fast-paced people-first environment Are you looking for more than just a joban opportunity to lead build and make a meaningful impact in your community
BAYADA Home Health Care is seeking a Client Services Manager to join our Assistive Home Care office in Asheville NC. This role is ideal for someone with an entrepreneurial mindset who is excited to help grow an office expand services and positively impact clients and families across Western North Carolina.
At BAYADA were committed to delivering home care with compassion excellence and reliabilityand were looking for leaders who share those values and want to grow with us.
As a Client Services Manager youll play a critical role in both client satisfaction and business growth. Youll be empowered to take initiative build relationships and collaborate with leadership to scale operations and improve outcomes.
You will:
Own and grow your client caseload
Help expand services and community partnerships
Collaborate with leadership to improve operational performance
Take initiative innovate and advance your career
If youre motivated by growth and leadership this role was built for you.
What Youll Do
Deliver exceptional customer service and high-quality home care experiences
Coordinate client services and manage urgent scheduling needs
Proactively grow and manage your caseload
Build strong relationships with clients families referral sources payors and community partners
Partner with Clinical Managers to support and supervise field employees
Track key metrics and support effective fiscal management
Foster collaboration and clear communication across the team
What Were Looking For
Bachelors degree preferred
Medical office or home care experience preferred
Supervisory or leadership experience a plus
Proven ability to take on responsibility and achieve results
Growth mindset with ambition to develop and advance
Strong computer skills (EMR experience preferred)
Excellent communication and relationship-building skills
Why Youll Love BAYADA
Base salary of $50K$55K with total compensation potential of $60K
Weekly pay with weekly bonus opportunities
MondayFriday schedule (8:30 AM5:00 PM) no weekends
Award-winning workplace recognized by Newsweek Forbes and Glassdoor
Mission-driven nonprofit organization rooted in compassion and excellence
Supportive celebratory culture with daily recognition and team events
Strong commitment to Diversity Equity Inclusion & Belonging
Clear career growth and advancement pathways
Ongoing professional development through Udemy webinars and training
Comprehensive benefits include:
Paid holidays vacation and sick time
Medical dental and vision insurance
401(k) with company match
Employer-paid life insurance
Employee Assistance Program
Ready to Grow With Us
If youre energized by leadership motivated by growth and passionate about serving others BAYADA in Asheville is the place to build your career and make a lasting impact.
As an accredited regulated certified and licensed home health care provider BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
A trusted, nonprofit, home health care agency with decades of experience providing up to 24/7 home care for elderly individuals, children, and adults of all ages.
