Job Description Summary

Job Description

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience education licenses training and internal equity.

• Pay Range is the entire compensation range for the position.

W. Anne Gibson-Esmond Station Library is hiring a Librarian I to join us in making a differenceone program one patron one day at a time.

The library is seeking a service-focused Librarian I to provide leadership and frontline support in a dynamic public service environment. This position includes in-charge responsibilities supervision of Library Associate(s) and active oversight of tween and teen services including the coordination and supervision of teen volunteers. The Librarian I will work a public service information desk shift of at least three hours daily while also supporting key circulation functions such as check-in pickup lockers and phone coverage. This role requires the ability to tackle challenges head-on including the rare occasional incident with professionalism sound judgment and poise. The selected candidate will inspire and support staff fostering a collaborative inclusive and customer-centered team culture and must be available to work Saturdays and evenings up to 7:00 p.m.

This position may be required to work rotating shifts including evenings and weekends.

Essential Functions:

As defined under the Americans with Disabilities Act this classification may include any of the following tasks knowledge skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the departments need and will be communicated to the applicant or incumbent by the supervisor.

• Oversees assigned service area within a library such as youth services or adult services by developing presenting and coordinating services inclusive of all members of the public including vulnerable populations;

• Serves as supervisor in charge of the library as assigned;

• Assists members of the public by finding and relaying library and community resource information including providing assistance in using the librarys collections catalog technology and equipment;

• Develops facilitates and/or presents evidence-based educational programs and services including early literacy programs community outreach activities youth advisory boards and computer and technology instruction in person or virtually;

• Supervises library employees volunteers and/or interns by training scheduling and evaluating performance making recommendations regarding probationary periods employee discipline and other human resources-related matters;

• Incorporates and implements public service best practices including culturally competent community-driven programming public relations problem solving conflict management and complaint resolution;

• Utilizes conflict management skills to de-escalate and address unexpected problems or potentially volatile situations and complete associated documentation;

• Performs facilities management duties by monitoring and reporting maintenance issues and investigating or resolving operational or technical issues;

• Participates in or facilitates systemwide committee meetings focused on youth services adult services library strategic directions or core values and attend relevant continuing education trainings and workshops to incorporate current best practices in a particular service level;

• Manages coordinates and determines priorities of workload including monitoring levels of resources establishing timelines assigning work monitoring progress recommending changes and suggestions writing reviewing and editing reports prepared by staff.

Minimum Qualifications:

Bachelors degree from an accredited college or university with a major in Library Science Liberal Arts Social Science Information Management Business Administration Public Administration or a related field as determined by the department head at the time of recruitment AND three years of experience in libraries customer service education social services or fields of similar scope.

Qualifying education and experience must be clearly documented in the Education and Work Experience sections of the application. Do not substitute a resume for your application or write see resume on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies specifically addressing the required and preferred qualifications.):

• Bilingual (English/Spanish).

• Minimum two (2) years customer service experience preferably in a public-facing environment.

• Minimum two (2) years experience using Microsoft Office Suite (Word Excel and PowerPoint).

• Minimum one (1) year experience working with tweens and/or teens including providing services programming or supervision in a youth-focused setting.

• Experience providing public service at an information or reference desk including assisting customers with readers advisory basic research and library technology.

Licenses and Certificates:Valid driver license isat time of application.ValidAZdriver license isat time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review todetermineapplicants suitability tooperatecounty vehiclesin accordance withPima County administrative procedures. Failure to obtain andmaintainthe required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services review and approval of the candidates driving record.

Special Notice Items: The Countyrequirespre-employment background checks. Successful candidates will receive a post-offer pre-employment background screening to include verification of work history education and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.

Physical/Sensory Requirements:Physical and sensory abilities will bedeterminedby position.

Working Conditions:Primarily works in a public Library environment serving diverse populations. Other working conditions will be determined by position.

EEO Information:Pima County Government is an Equal Employment Opportunity employer.We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practiceson the basis ofrace color religion national origin age disability gender sexual orientation kinship political interest or any other characteristic protected by law.