We are seeking a highly experienced IVF professional with strong IVF software super-user expertise to support a French-Canadian IVF clinic transitioning from paper-based records to a fully paperless Electronic Medical Record (EMR) system. This role combines deep IVF operational knowledge with hands-on EMR implementation and visible change leadership during a live clinical transition.
Week 1 Build & Configure:
Work directly with IVF clinicians embryology nursing and administrative teams with the support of the software provider to design and configure the patient and operational workflows and templates specific to fertility treatment
Week 2 Go-Live & Adoption:
Act as EMR go-live lead and super user providing real-time support troubleshooting and coaching.
Support full transition to a paperless system while maintaining patient safety and clinic flow.
Provide strong visible leadership to support staff through change addressing concerns and ensuring engagement across multidisciplinary IVF teams.
Communicate clearly and confidently with IT clinical laboratory and operational stakeholders throughout the implementation.
Extensive hands-on experience working within an IVF clinic (embryology nursing quality or operational leadership background).
Proven experience as an EMR super user including pathway design template configuration workflow optimisation and frontline system support.
Demonstrated leadership experience on new project implementation
Strong understanding of IVF clinical workflows and patient pathways.
Excellent leadership communication and change management skills.
Ability to provide calm practical support during go-live scenarios.
Fluent French (spoken and written) essential.
Previous involvement in EMR implementations within fertility or reproductive health services.
Experience training or coaching clinical teams on EMR systems.
Familiarity with regulatory consent and documentation requirements in IVF settings.