Sales Operations Manager – Maternity Cover
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
The role of the Sales Operations Manager is to drive sales and customer service through the operational excellence of your team.
Working closely with the Sales Marketing Finance & Planning teams to deliver a high level of service and account management with existing retailers.
Account Manager Customer mind-set to our customers & 3PLs
Team manager passion for developing teams
Commercial aware of the bigger picture to help support growth
Operations a love & understanding of how to offer great service with a sales focus
Key Responsibilities
Effective leadership of the sales operations team to facilitate orders of our customer accounts across UK and Europe.
Develop retail customer relationships ensuring you have a full understanding of their Logistical requirements and coordinate the team to deliver on these.
Deliver excellent customer service with a clear understanding of our brands and expertise.
Maintaining customer data through our systems sales forecast and activity reports.
Plan workflow effectively based on forecast and demand with our 3PL partners across Europe.
Plan and track the shipment of final products according to customer requirements.
Delivery of weekly and month end Financial and Operational report
Manage the dispute process and allocate resource to reduce further re-occurrence.
Skills and Experience
Proven knowledge of operations within logistics or supply chain.
Customer focussed with a proactive and solutions led approach.
Confidence with communicating effectively at multiple levels.
Commercially focussed with an understanding of budgets and how to achieve targets.
Ability to remain calm while working under pressure and have a customer-oriented approach.
Team supervision development or management experience.
Advanced IT skills particularly in Excel and ERP systems
Knowledge of Spanish French or German would be beneficial.
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
ALBERT ROGER GROUP is the leading pan-European distributor of health, beauty and personal care products, enabling fast and profitable access to over 12,000 stores across hypermarkets, supermarkets, drugstores, perfumeries and specialist chains.With operations in 14 countries and exclu ... View more
