We are looking for a motivated and driven CRM System Administrator with focus on Salesforce to join our team in Jönköping. We create solutions that make shopping easier and more inspiring.
About the position
As CRM System Administrator you will support our business by ensuring that Salesforce is reliable userfriendly and aligned with our processes. You will be responsible for the daily operation configuration and continuous improvement of our Salesforce this role you will work with both technical tasks and user support always with the goal of enabling our teams to work efficiently and with high data quality.
Key Responsibilities
Manage user accounts roles profiles and permission sets to ensure secure and correct access.
System configuration Customize salesforce using declarative tools such as Flows validation rules page layouts reports and dashboards.
Provide support to users resolve issues and solve system errors or performance concerns.
Maintain data quality through audits imports/exports and de-duplication efforts.
Develop training materials conduct user training and document system processes.
Collaborate with the CRM System Manager and business stakeholders to improve workflows and automate processes within Salesforce.
Manage sandbox environments test changes and support release and deployment activities.
You will collaborate closely with colleagues across the organization to understand needs improve workflows and contribute to a stable and efficient CRM environment.
Your skills and experience
Bachelors degree in information technology Computer Science Finance Business Administration or a related field
Experience working with Salesforce or similar CRM in a administrative role
Knowledge of Salesforce configuration tools (i.e. Flows Process Builder validation rules Experience Sites Case Management and dashboards)
Good understanding of user and security management
Ability to translate business needs into practical and scalable Salesforce solutions
Experience working with data management including imports/exports and de-duplication
Basic understanding of Apex SOQL or Lightning Web Components is an advantage
Strong problem-solving skills and a structured approach to support and troubleshooting
Fluent in English and Swedish
What we offer
At ITAB you will join a team that values collaboration responsibility and continuous improvement. You will have the opportunity to influence how Salesforce supports our business and contribute to solutions that help our customers create better shopping experiences.
Supportive and dynamic team culture with room for professional growth and development.
Application and contact
You are welcome to submit your application before February 8th.
We review applications on an ongoing basis and we can only accept applications submitted through our website.
For further information about the position please contact Head IT Solution Architect: Michael Lekenstam e-mail:
For information about the recruitment process please contact People and Culture: Matilda Ylenfors e-mail:
ITAB Group Support AB is part of the ITAB Group. ITAB sells designs develops and installs complete store concepts for retail chains within the retail sector. With our expertise long-term relationships and innovative solutions ITAB is at the forefront as a partner in retail.
ITAB offers career opportunities in an international environment and strives for diversity and good working conditions. Our work is guided by our core values summarized as ACT and together we aim for a sustainable future for the business people and the environment. We promote a friendly attractive and healthy workplace with equal opportunities and good working conditions.
ITAB Shop Concept sells develops manufactures and installs complete shop fitting concepts for retail chain stores. The all-inclusive offer includes custom-made fitting concepts innovative solutions for the checkout area professional lighting systems and interactive products. Customers ... View more