About the Role
Atomicwork is redefining enterprise IT with AI-native service management. Leading global enterprises use our platform to eliminate tickets automate support and make IT launched in 2022 with a clear premise: ITSM needed to be rebuilt from the ground up for the AI era not retrofitted with chatbots. While legacy platforms bolted on AI as an afterthought we built Atom our Universal AI Agent as the foundation of the digital workplace experience. Atom predicts issues automates resolutions and delivers proactive support across chat voice and vision to keep employees productive.
By September 2025 we secured strategic investment from Okta Ventures bringing total funding to $40M from firms like Khosla Ventures Battery Ventures Z47 (formerly Matrix Partners) and 50 CIOs and CTOs. Through deep partnerships with Microsoft and Okta were embedding identity and AI at the core of enterprise service management.
Were looking for a hands-on product marketer to help shape the future of AI-native ITSM. This is a high-ownership role. You should be equally comfortable staffing a trade show booth building battle cards and rewriting website copy. Youll work closely with product sales and marketing to bring our story to market.
How We Work
High-velocity and lean: Rapid experiments strong opinions and a DIY mindset
Impact-first: No task is above or beneath you. Results matter more than titles
AI-first: We use AI across the company to move faster and deliver higher-quality work
What Youll Do
Develop competitive intelligence battle cards and objection-handling frameworks
Partner with sales on event-driven pipeline generation; manage event logistics vendors and budgets
Create and maintain pitch decks one-pagers and sales collateral
Run sales enablement sessions on positioning messaging and competitive dynamics
Collaborate with marketing sales product and customer growth on launches and adoption
Translate technical features into clear customer benefits for website and landing pages
Conduct customer interviews and synthesize insights; support analyst relations and customer references
What You Bring
- 47 years of product marketing experience; B2B SaaS required ITSM industry experience preferred
- Strong writing skills across technical and business audiences
- Proven experience building sales enablement that gets used
- Comfort with ambiguity and frequent context-switching
- Self-starter who doesnt need a playbook for everything
Required Experience:
Manager
About the RoleAtomicwork is redefining enterprise IT with AI-native service management. Leading global enterprises use our platform to eliminate tickets automate support and make IT launched in 2022 with a clear premise: ITSM needed to be rebuilt from the ground up for the AI era not retrofitted wi...
About the Role
Atomicwork is redefining enterprise IT with AI-native service management. Leading global enterprises use our platform to eliminate tickets automate support and make IT launched in 2022 with a clear premise: ITSM needed to be rebuilt from the ground up for the AI era not retrofitted with chatbots. While legacy platforms bolted on AI as an afterthought we built Atom our Universal AI Agent as the foundation of the digital workplace experience. Atom predicts issues automates resolutions and delivers proactive support across chat voice and vision to keep employees productive.
By September 2025 we secured strategic investment from Okta Ventures bringing total funding to $40M from firms like Khosla Ventures Battery Ventures Z47 (formerly Matrix Partners) and 50 CIOs and CTOs. Through deep partnerships with Microsoft and Okta were embedding identity and AI at the core of enterprise service management.
Were looking for a hands-on product marketer to help shape the future of AI-native ITSM. This is a high-ownership role. You should be equally comfortable staffing a trade show booth building battle cards and rewriting website copy. Youll work closely with product sales and marketing to bring our story to market.
How We Work
High-velocity and lean: Rapid experiments strong opinions and a DIY mindset
Impact-first: No task is above or beneath you. Results matter more than titles
AI-first: We use AI across the company to move faster and deliver higher-quality work
What Youll Do
Develop competitive intelligence battle cards and objection-handling frameworks
Partner with sales on event-driven pipeline generation; manage event logistics vendors and budgets
Create and maintain pitch decks one-pagers and sales collateral
Run sales enablement sessions on positioning messaging and competitive dynamics
Collaborate with marketing sales product and customer growth on launches and adoption
Translate technical features into clear customer benefits for website and landing pages
Conduct customer interviews and synthesize insights; support analyst relations and customer references
What You Bring
- 47 years of product marketing experience; B2B SaaS required ITSM industry experience preferred
- Strong writing skills across technical and business audiences
- Proven experience building sales enablement that gets used
- Comfort with ambiguity and frequent context-switching
- Self-starter who doesnt need a playbook for everything
Required Experience:
Manager
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