Clinical Scheduler

Medical University Of South Carolina

Job Location:

Lancaster, NE - USA

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description Summary

The Scheduler serves as the initial point of contact for individuals scheduling outpatient and minor procedures at MUSC. Assists One or more groups of physicians advanced clinical practitioners providers and clinical team members. Ensures competent and accurate appointment scheduling while maintaining the efficient flow of all incoming and outbound calls. Provides appropriate screening handling and routing of incoming phone calls.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001461 LAN - Preauthorization (LMC)

Pay Rate Type

Hourly

Pay Grade

Health-22

Scheduled Weekly Hours

Work Shift

Day (United States of America)

Job Description

The Scheduler reports to the Scheduling Supervisor. Under general supervision the Scheduler serves as the initial point of contact for individuals scheduling outpatient and minor procedures at MUSC. Assists One or more groups of physicians advanced clinical practitioners providers and clinical team members. Ensures competent and accurate appointment scheduling while maintaining the efficient flow of all incoming and outbound calls. Provides appropriate screening handling and routing of incoming phone calls.

Essential Functions

This position facilitates schedule appointments for multiple departments in a call center environment utilizing an automated scheduling system
Performs quality Data Demographic collection including but not limited to Patient name Date of Birth Address Phone numbers Insurance information Next of Kin Primary Care Physician
Obtains Insurance Authorization from the providers or clinical team members upon scheduling appointments
Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner
Schedules various types of appointments for physicians advanced clinical practitioners and other clinicians and communicates any necessary instructions.
Cancels or reschedules appointments from the patient physicians advanced clinical practitioners and other clinicians as needed.
Answers voice mails every 15 minutes and return calls as needed
Mandates fax machine for faxes and resends to appropriate locations
Scans orders into the patient account as needed
Must be able to speak and articulate clearly in a professional manner
Must be able to work in a fast-paced environment

This role performs activities to ensure effective operations of the hospital while enhancing the revenue cycle and providing the highest level of customer service.

Additional Job Description

Education: High School Degree or GED is required

Experience: Previous medical scheduling is preferred

If you like working with energetic enthusiastic individuals you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here:

Job Description SummaryThe Scheduler serves as the initial point of contact for individuals scheduling outpatient and minor procedures at MUSC. Assists One or more groups of physicians advanced clinical practitioners providers and clinical team members. Ensures competent and accurate appointment sch...