Director, Technical Program Management
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong double-digit growth over the past several years and is backed by Insight Venture Partners ) a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions go to and for more information on Kaseyas culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
About the Role
Kaseya is seeking a seasoned Director of Technical Program Management (TPM) to lead strategic cross-functional technical initiatives that accelerate innovation across its product lines. This leader will drive alignment between engineering product security operations customer success and go-to-market teams ensuring predictable and high-quality delivery across a complex fast-growing global organization.
This role is ideal for someone who thrives in high-scale SaaS environments understands enterprise IT operations and MSP workflows and can bring operational rigor to multi-product multi-team technology programs.
Key Responsibilities
Technical Program Leadership
- Own end-to-end delivery of large-scale multi-quarter programs spanning cyber security IT automation cyber resilience and platform modernization.
- Define program scope technical dependencies timelines and execution frameworks in coordination with engineering and architecture teams.
- Drive governance program dashboards OKRs and reporting mechanisms that create transparency for executives and global teams.
Cross-Functional Alignment
- Work closely with Product Management to translate business priorities into executable technical plans aligned to Kaseyas product roadmap.
- Partner with Engineering leaders to define scalable architectures standardized delivery workflows and cross-product integration strategies.
- Collaborate with Security Cloud Ops Compliance and Support teams to ensure releases are secure reliable compliant and ready for customer adoption.
- Coordinate with M&A integration teams to rapidly align newly acquired products into Kaseyas platform ecosystem.
Team Leadership & Development
- Lead grow and mentor a team of Technical Program Managers across global offices building a culture focused on execution excellence accountability and operational rigor.
- Establish TPM best practices tools templates and communication models that scale across a distributed engineering environment.
- Coach TPMs on technical depth stakeholder management and program orchestration skills.
Operational Excellence
- Introduce and enforce delivery processes that improve predictability quality speed and cross-team collaboration.
- Identify risks bottlenecks and systemic issues driving proactive mitigation strategies and long-term improvements.
- Champion process automation release readiness and continuous improvement across Kaseyas engineering organization.
Executive Communication
- Provide crisp data-driven program updates to C-level executives including risks decisions needed and impact to roadmap commitments.
- Drive cross-functional decision-making with clarity urgency and business-oriented thinking.
Required Qualifications
- 15 years experience leading technical programs engineering initiatives or enterprise product implementations.
- 10 years managing technical or program teams in fast-paced software development environments.
- Demonstrated success delivering complex distributed software programs across multiple teams and geographies.
- Excellent communication and negotiation skills with the ability to influence senior leaders and align diverse teams.
Preferred Qualifications
- Strong background in SaaS cybersecurity enterprise IT systems or MSP-focused platforms.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Required Experience:
Director
Key Skills
- Nurse Management
- Program Management
- Employee Evaluation
- Management Experience
- Teaching
- Curriculum Development
- Administrative Experience
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Addiction Counseling
About Company
Kaseya's IT Complete is an integrated and cost-effective platform to manage everything in IT and security.
