Food and Beverage Supervisor Embassy Suites by Hilton Orlando International Drive

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The beautiful Embassy Suites Orlando International Drive Convention Center is seeking a full-time Restaurant Supervisor to join their food and beverage team! This 244-suite property is located 10 minutes from the Universal Orlando Resort and SeaWorld Orlando and a mile from the Orange County Convention Center!

In this role you would report to the Food and Beverage manager and assist in both the outlets and banquets of the hotel.

The ideal candidate for this position will possess one year of experience working in either a standalone or hotel restaurant as either a server or a bartender. It would be considered an asset for this position to have previous hotel banquet exposure!

Shift Pattern: candidates should be available to work PM shifts any day of the week/weekends/holidays as needed

Pay Rate: $18.00 per hour

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay

• Medical Insurance Coverage for you and your family

• Mental health resources including Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel program: 100 nights of discounted travel

• Parental leave to support new parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*

• 401K plan and company match to help save for your retirement

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing

As a Restaurant Supervisor you would be responsible for assisting management in the direction and administration of a restaurant in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Supervise support schedule assign daily work inform and train team members in all restaurant activities and operations
• Monitor observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Ensure compliance with health safety sanitation and alcohol awareness standards
• Manage and monitor product quality and service and satisfaction trends evaluate and address issues and make improvements accordingly
• Assist in monitoring inventory and inventory control

EOE/AA/Disabled/Veterans