Chat Operator Game Support (German Speaker)
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Job Location:
The Hague - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Are you passionate about games and would like to develop your skills in a fun international environment this is the opportunity you are looking for!
Position Summary Chat Operator / Game Support
We currently have a great (student) job opportunity for a Chat Operator that supports our players by answering all kinds of questions about GamePoint our games and the community and thus helping to improve our customers satisfaction. The Chat Operator is active in our community chats answers the phone and takes care of incoming support tickets via live chat mail and various social networks.
Note: EU residency is mandatory
Key Responsibilities
- You keep players happy and entertained
- Provide support in German.
- Handle complaints in difficult and busy situations
- Assist with community events offline and online
- You take care of several forthcoming activities such as localizations social media scheduling and live streams.
Educational & (Work) Experience
- You are currently studying (BA or MA)
- Working experience in a customer-oriented environment
Key Skills Required
Personal Characteristics
- You have a polite thoughtful and friendly attitude
- High level of empathy and a strong customer focus
- You are a team player
- Have a good sense of humor
- Willing to work on flexible hours during the day evening and on the weekend
Essential skills
- You have a great affinity with (mobile) Games and the Gaming industry
- Basic computer knowledge and affinity with IT
- Fluency in English (speaking & writing)
Desirable
- Fluency in one European language like; Dutch Italian German Spanish Portuguese or French.
What do we have to offer
We offer a salary of 1804 per hour (including holiday allowance and holidays) a lunch arrangement and a fun and casual work environment frequent team-building events and lots of more fun and perks! We have a casual international work environment in a beautiful historical building in the middle of the center of The Hague!
Contact
Are you interested in this position I am happy to tell you more about the job the department and the company in general! Feel free to contact Jeffrey Otterspoor (Director of Community Operations) via telephone:or per e-mail:
Want to Learn More about GamePoint See for more info information our corporate Website:
Please do not contact us for sales purposes
Required Experience:
Junior IC
Key Skills
- Administration
- ABAP
- Community Support
- Event Planning
- Linq
- Inventory
About Company
Play your favourite online social casino games for free at GamePoint. Join our GamePoint Community and play against millions of GamePoint members from across the globe!
