Kinsta is one of the top-managed WordPress hosting companies with a growing club of 120000 businesses including startups universities and Fortune 500 firms. Were motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers.
Thats because to us each day is a chance to grow. As a team we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders dont hold our hands but theyre in our corner whenever we ask for help - and our environment is flexible and remote-first.
The SysOps Engineer is responsible for ensuring the ongoing reliability and smooth operation of Kinstas hosting infrastructure. Working within the engineering team SysOps engineers focus on monitoring maintaining and supporting the systems that host customer sites acting as the frontline owners of production stability. They own infrastructure issues end-to-end: from detection and mitigation through root cause analysis follow-up actions and long-term fixes.
This role demands a strong sense of ownership and collaboration. SysOps engineers work closely with Support DevOps Security Development and other teams to diagnose problems restore service and drive improvements that reduce operational risk. While incident response is a core responsibility SysOps engineers are expected to continuously reduce manual work and operational risk through automation tooling and system improvements. Their work combines short-term responsiveness with long-term thinking to ensure the platform remains reliable as it grows.
Shift: Saturday - Wednesday
Work hours:Saturday & Sunday 12 PM - 8 PM UTC Weekdays 2 pm - 10 PM UTC
What Youll Do:
- Own the day-to-day health of production systems responding to incidents with calm execution clear communication and a focus on restoring service quickly.
- Investigate incidents to understand root causes and drive meaningful improvements that reduce future risk.
- Continuously improve platform observability ensuring monitoring and alerting are actionable correctly prioritized and aligned with real customer impact while reducing noise.
- Embed security into every operational activity through timely patching system hardening and adherence to security best practices.
- Collaborate closely with Security and engineering teams to investigate vulnerabilities respond to threats and strengthen defenses over time.
- Build and refine automation that reduces manual work improves consistency and makes systems easier to operate at scale.
- Deliver infrastructure changes with care and discipline by following change management processes validating changes end-to-end and ensuring deployments are safe and well communicated.
- Drive efficiency by simplifying systems improving operational workflows and monitoring capacity performance and cost to ensure sustainable scaling.
- Work closely with Support DevOps Security Development and other teams providing clear communication actionable handovers and shared operational context.
- Take full ownership of issues from detection through resolution and follow-up maintaining accurate runbooks and documentation while keeping customer experience at the center of all decision.s
What Youll Bring to the role:
- Strong Ubuntu / Linux server administration experience.
- Experience running container-based Linux systems in production supporting stateful web workloads (e.g. WordPress or similar PHP-based platforms).
- Background in managed hosting or SaaS infrastructure with responsibility for uptime customer impact and incident response.
- Solid understanding of PHP Nginx and MySQL/MariaDB in production.
- Experience working with at least one major cloud provider (GCP OCI AWS Azure).
- Hands-on automation experience (Bash Python Ansible Terraform or similar).
- Familiarity with networking fundamentals (firewalls load balancing DNS)
Bonus points if you have:
- ZFS administration experience.
- LXC or container-based hosting experience.
- Elasticsearch / Elastic Stack experience.
- Kubernetes exposure or hands-on experience.
- Advanced WordPress performance troubleshooting.
- Hands-on experience with Oracle Cloud or Google Cloud
Our Benefits:
- Annual remote expense budget.
- Flexible PTO.
- Paid parental leave.
- Annual professional development budget: available after one year with Kinsta.
- Sabbatical: available after three years with Kinsta (and every three years thereafter).
- Location-specific healthcare benefits (including vision and dental) for employees hired in the USA UK and Hungary.
- Pension plan for employees hired in the UK and 401k contributions for employees hired in the USA
Kinsta is proud to be an equal opportunity employer. We will not discriminate and we will take actions to ensure against discrimination in employment recruitment advertisements for employment compensation termination promotions and other conditions of employment against any employee or job applicant on the basis of race color gender national origin citizenship age religion creed disability marital status veterans status sexual orientation gender identity gender expression or any other status protected by the laws or regulations in the locations where we operate.
By applying to one of our positions you agree to the processing of the submitted personal data in accordance with Kinstas including the transfer of your data to the United States.
#LI-Remote #IHSRemote
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Kinsta is one of the top-managed WordPress hosting companies with a growing club of 120000 businesses including startups universities and Fortune 500 firms. Were motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers.Thats because to us each day is a c...
Kinsta is one of the top-managed WordPress hosting companies with a growing club of 120000 businesses including startups universities and Fortune 500 firms. Were motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers.
Thats because to us each day is a chance to grow. As a team we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders dont hold our hands but theyre in our corner whenever we ask for help - and our environment is flexible and remote-first.
The SysOps Engineer is responsible for ensuring the ongoing reliability and smooth operation of Kinstas hosting infrastructure. Working within the engineering team SysOps engineers focus on monitoring maintaining and supporting the systems that host customer sites acting as the frontline owners of production stability. They own infrastructure issues end-to-end: from detection and mitigation through root cause analysis follow-up actions and long-term fixes.
This role demands a strong sense of ownership and collaboration. SysOps engineers work closely with Support DevOps Security Development and other teams to diagnose problems restore service and drive improvements that reduce operational risk. While incident response is a core responsibility SysOps engineers are expected to continuously reduce manual work and operational risk through automation tooling and system improvements. Their work combines short-term responsiveness with long-term thinking to ensure the platform remains reliable as it grows.
Shift: Saturday - Wednesday
Work hours:Saturday & Sunday 12 PM - 8 PM UTC Weekdays 2 pm - 10 PM UTC
What Youll Do:
- Own the day-to-day health of production systems responding to incidents with calm execution clear communication and a focus on restoring service quickly.
- Investigate incidents to understand root causes and drive meaningful improvements that reduce future risk.
- Continuously improve platform observability ensuring monitoring and alerting are actionable correctly prioritized and aligned with real customer impact while reducing noise.
- Embed security into every operational activity through timely patching system hardening and adherence to security best practices.
- Collaborate closely with Security and engineering teams to investigate vulnerabilities respond to threats and strengthen defenses over time.
- Build and refine automation that reduces manual work improves consistency and makes systems easier to operate at scale.
- Deliver infrastructure changes with care and discipline by following change management processes validating changes end-to-end and ensuring deployments are safe and well communicated.
- Drive efficiency by simplifying systems improving operational workflows and monitoring capacity performance and cost to ensure sustainable scaling.
- Work closely with Support DevOps Security Development and other teams providing clear communication actionable handovers and shared operational context.
- Take full ownership of issues from detection through resolution and follow-up maintaining accurate runbooks and documentation while keeping customer experience at the center of all decision.s
What Youll Bring to the role:
- Strong Ubuntu / Linux server administration experience.
- Experience running container-based Linux systems in production supporting stateful web workloads (e.g. WordPress or similar PHP-based platforms).
- Background in managed hosting or SaaS infrastructure with responsibility for uptime customer impact and incident response.
- Solid understanding of PHP Nginx and MySQL/MariaDB in production.
- Experience working with at least one major cloud provider (GCP OCI AWS Azure).
- Hands-on automation experience (Bash Python Ansible Terraform or similar).
- Familiarity with networking fundamentals (firewalls load balancing DNS)
Bonus points if you have:
- ZFS administration experience.
- LXC or container-based hosting experience.
- Elasticsearch / Elastic Stack experience.
- Kubernetes exposure or hands-on experience.
- Advanced WordPress performance troubleshooting.
- Hands-on experience with Oracle Cloud or Google Cloud
Our Benefits:
- Annual remote expense budget.
- Flexible PTO.
- Paid parental leave.
- Annual professional development budget: available after one year with Kinsta.
- Sabbatical: available after three years with Kinsta (and every three years thereafter).
- Location-specific healthcare benefits (including vision and dental) for employees hired in the USA UK and Hungary.
- Pension plan for employees hired in the UK and 401k contributions for employees hired in the USA
Kinsta is proud to be an equal opportunity employer. We will not discriminate and we will take actions to ensure against discrimination in employment recruitment advertisements for employment compensation termination promotions and other conditions of employment against any employee or job applicant on the basis of race color gender national origin citizenship age religion creed disability marital status veterans status sexual orientation gender identity gender expression or any other status protected by the laws or regulations in the locations where we operate.
By applying to one of our positions you agree to the processing of the submitted personal data in accordance with Kinstas including the transfer of your data to the United States.
#LI-Remote #IHSRemote
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
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