Job Summary
Were seeking a seasoned Automotive Service Advisor who knows how to manage a service drive build trust with customers and keep communication clear between guests and technicians. This role is ideal for an advisor who understands the pace of a busy shop and takes pride in doing things the right wayno shortcuts no games.
Youll be the key connection between our customers and our service team ensuring repairs are properly explained accurately estimated and completed efficiently.
Coggins Auto Group is a family-owned dealership group serving Bennington County VT and Berkshire County MA with Toyota Honda and independent service operations. We pride ourselves on a transparent customer-first approach and a culture that values professionalism teamwork and community involvement.
Our goal is simple: deliver an exceptional service experience while growing together as a team.
Greet customers professionally and create a positive first impression
Listen to customer concerns and clearly explain recommended services
Write accurate repair orders and provide realistic time and cost estimates
Coordinate with technicians to ensure timely and quality repairs
Communicate updates changes and approvals clearly and proactively
Inspect vehicles for maintenance needs and safety concerns
Maintain detailed and accurate customer records
Deliver a stress-free transparent service experience from start to finish
Previous Service Advisor experience preferred (2 years strongly desired)
Strong customer service and communication skills
Ability to manage multiple repair orders in a fast-paced environment
Comfortable working independently while collaborating with a team
Professional organized and solutions-oriented mindset
Valid drivers license preferred
Schedule
MondayFriday: 7:30 AM 5:15 PM
Rotating Saturdays: 7:45 AM 1:00 PM
Competitive pay based on experience
401(k) with company match
Health dental and life insurance
Paid time off
Employee discounts
Growth and advancement opportunities
Stable supportive and safety-focused work environment
Bennington VT 05201
(In-person role; reliable commute or relocation required)
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
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