Automotive Service Advisor

Coggins Auto Group

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profile Job Location:

Bennington, VT - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Summary

Were seeking a seasoned Automotive Service Advisor who knows how to manage a service drive build trust with customers and keep communication clear between guests and technicians. This role is ideal for an advisor who understands the pace of a busy shop and takes pride in doing things the right wayno shortcuts no games.

Youll be the key connection between our customers and our service team ensuring repairs are properly explained accurately estimated and completed efficiently.

Coggins Auto Group is a family-owned dealership group serving Bennington County VT and Berkshire County MA with Toyota Honda and independent service operations. We pride ourselves on a transparent customer-first approach and a culture that values professionalism teamwork and community involvement.

Our goal is simple: deliver an exceptional service experience while growing together as a team.

What Youll Do

  • Greet customers professionally and create a positive first impression

  • Listen to customer concerns and clearly explain recommended services

  • Write accurate repair orders and provide realistic time and cost estimates

  • Coordinate with technicians to ensure timely and quality repairs

  • Communicate updates changes and approvals clearly and proactively

  • Inspect vehicles for maintenance needs and safety concerns

  • Maintain detailed and accurate customer records

  • Deliver a stress-free transparent service experience from start to finish

What Were Looking For

  • Previous Service Advisor experience preferred (2 years strongly desired)

  • Strong customer service and communication skills

  • Ability to manage multiple repair orders in a fast-paced environment

  • Comfortable working independently while collaborating with a team

  • Professional organized and solutions-oriented mindset

  • Valid drivers license preferred

Schedule

  • MondayFriday: 7:30 AM 5:15 PM

  • Rotating Saturdays: 7:45 AM 1:00 PM

Benefits & Perks

  • Competitive pay based on experience

  • 401(k) with company match

  • Health dental and life insurance

  • Paid time off

  • Employee discounts

  • Growth and advancement opportunities

  • Stable supportive and safety-focused work environment

Location

Bennington VT 05201
(In-person role; reliable commute or relocation required)

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.


Required Experience:

Unclear Seniority

Job SummaryWere seeking a seasoned Automotive Service Advisor who knows how to manage a service drive build trust with customers and keep communication clear between guests and technicians. This role is ideal for an advisor who understands the pace of a busy shop and takes pride in doing things the ...
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Key Skills

  • Sales Experience
  • Time Management
  • Order Management System
  • Customer Service
  • Dealership Experience
  • GM Vehicles
  • Retail Sales
  • Tire Service
  • Automotive Repair
  • OSHA
  • Service Writing
  • Automotive Service

About Company

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Job Summary Our team is growing! We are looking for an experienced Service Advisor to join our team. The successful candidate will be responsible for providing ...

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