Supervisor Food and Beverage

Why Ballys

Ballys Corporation is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle UK expands its international reach. It also owns Bally Bet a first-in-class sports betting platform Bally Casino a growing iCasino platform Ballys Interactive International division (formerly Gamesys Group) a leading global interactive gaming operator and a significant economic stake in Intralot S.A. a global lottery management and services business.

With 11500 employees its casino operations include approximately 17700 slot machines 630 table games and 3950 hotel rooms. Ballys also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

The F&B Supervisor oversees the operation of the food and beverage outlets. Theyre responsible for learning and communicating the various policies and procedure required of the F&B department and ensuring quality guest service and a favorable dining experience for addition to providing outstanding guest service to internal and external guests.

Responsibilities:

• Ensure consistent high-quality service to all our team members and guests.
• Maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests.
• Assist the culinary teams in quality checks for all food and beverage presentations and displays throughout the division.
• Monitor all wait stations host stand and general appearance of the restaurant to assure cleanliness and compliance with company standards.
• Assist in establishing standards of performance quality of products service staffing levels/cost and food/beverage cost.
• Oversee the inventory. Maintain and order inventory as needed to serve guests.
• Monitor staffing levels to ensure budgetary compliance.
• Manage escalated guest service issues appropriately and discreetly.
• Have knowledge of guest alcohol limitations and company policy and procedureregarding
• Communicates pertinent information to senior staff surveillance or other necessary team members that is important to the operation of the casino.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.

Qualifications:

• High school diploma or GED equivalent is preferred.
• At least three years of supervisory experience in restaurant operations or the equivalent combination of education and experience is preferred.

Whats in it for you:

• Top Industry pay
• Comprehensive health packages including a free option for Full-time Team Members
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• Paid Time Off
• Tuition Reimbursement
• 401k with company match
• Fun work environment
• Shift differential offered starting from 10pm-6am
• Smoke free environment
• A variety of departments to best fit your unique skills and talents

Target Salary Range: $22.07 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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Required Experience:

Manager