Service Advisor Car Dealership

Newtownabbey - UK

Monthly Salary: £ 31000 - 31000

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Service Advisor (Car Dealership)

Location: Mallusk

Salary: (depending on experience) bonus OTE 33-36K

Department: Aftersales

12 Month Fixed Term Contract

Monday to Friday with 1 in 4 Saturdays 42.5 Hours a week

Our client is an industry-leading and award-winning employer who are actively looking to recruit a Service Advisor for their dealership in Mallusk.

This role is a fixed term 12 month contract.

Job Purpose:

To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service Process Development Plan and support continuous process improvement. Youll demonstrate our clients Purpose Principles and Ambition (PPA) in all dealings with colleagues customers and prospects.

Our client is looking for an experienced Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. Youll have excellent communication skills and experience in a selling/customer service addition to a strong people background they are looking for applicants who can demonstrate drive commitment and enthusiasm along with a willingness to contribute to the team and more importantly their customers.

Key Responsibilities:

Drive the standard in customer care with the diverse customer base
Manage the relationship between customer and dealership.
Manage the service process effectively.
Go beyond process in delivering exceptional customer service.
Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients products and services.

Essential Skills & Experience:

Administrative experience.
Able to handle sensitive and confidential information.
Excellent communication and customer service skills with experience handling complaints.
Evidence of customer facing administrative experience.
Experience in a selling/customer service environment.
Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
Evidence of Right to work in the UK

In addition to receiving a competitive salary for the right candidate this position will offer:

Industry-leading package.
33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
Bonus payments are based on your performance.
Pension Scheme & Life Assurance.
Ford Privilege vehicle purchase scheme.
Discount on Service Bodyshop and Parts.
1 day each year to volunteer for a charity of your choice.
Cycle to work purchase scheme.
Access to Perks at Work discount website.

AN AMAZING OPPORTUNITY WITH ONE OF THE TOP 25 SUNDAY TIMES BEST BIG COMPANIES TO WORK FOR

To apply for this exciting role please submit your full CV in the strictest of confident to Jonathan Sweasey at Pybus Recruitment on email: or call

Requirements

Administrative experience.
Able to handle sensitive and confidential information.
Excellent communication and customer service skills with experience handling complaints.
Evidence of customer facing administrative experience.
Experience in a selling/customer service environment.
Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
Evidence of Right to work in the UK

Benefits

Industry-leading package.
33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
Bonus payments are based on your performance.
Pension Scheme & Life Assurance.
Ford Privilege vehicle purchase scheme.
Discount on Service Bodyshop and Parts.
1 day each year to volunteer for a charity of your choice.
Cycle to work purchase scheme.
Access to Perks at Work discount website.

Required Skills:

The ideal candidate will: Possess a proven track record of consistently achieving sales targets in car sales or a financial services related environment Be tenacious enthusiastic and take personal responsibility for team achievement. Be a highly motivated individual with a strong work ethic A team player with a keen interest in people A strong desire to succeed. Take pride in their ability to maximise sales and profit opportunities whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction. Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever Hold a valid UK driving licence

Job Title: Service Advisor (Car Dealership)Location: MalluskSalary: (depending on experience) bonus OTE 33-36K Department: Aftersales12 Month Fixed Term ContractMonday to Friday with 1 in 4 Saturdays 42.5 Hours a weekOur client is an industry-leading and award-winning employer who are actively l...