Apartment Maintenance Tech (temporary)

Pilot Property Management is a Seattle-area company specializing in multifamily real estate. As we continue to grow our portfolio of 1000 units we are seeking a maintenance-oriented professional to join our team for a seasonal position during the busy summer months!

Unresolved maintenance items are among the top reasons people leave an apartment. The ability of our team to quickly respond to and resolve issues is a key part of our business. While Maintenance Techs may complete some projects independently we work as ateamand the role requires professionalism and a customer service mindset.

SKILLS / QUALIFICATIONS / QUALITIES

• 2 years general maintenance and repair experience or related experience
• Furnishment and use of employee-owned tools
• High School diploma or GEDrequired higher education encouraged
• Adherence to Federal State and local fair housing laws
• Commitment to company policies best practices and service standards
• Calm under pressure and able tomaintainprofessionalism in intense or urgent situations
• Coachable receptive to feedback and willing to follow direction
• Self-motivated with the ability to work independently and manage time effectively
• Attention to detail and pride in a job well done
• Great written and verbal English communication skills
• Prior customer service or property management experience preferred

LICENSING DRIVING & BACKGROUND REQUIREMENTS

• Valid Washingtonstate drivers license and insurable driving record (no DUIs) -candidates with an out-of-state driver license have30 daysfrom hireto obtain a validWAlicense
• Comfortable navigating urban environments - this role requires daily travel between sites
• Reliable personal transportationrequired
• Must be able to pass criminal and driving background checks

PHYSICAL REQUIREMENTS

This role involves regular physical work including frequent walking kneeling standing bending stooping reachinglifting upto 50lbsindependently and climbing stairs and ladders. The position also requiresoperatinga large variety of tools and equipment both indoors andoutdoorsin varied weather to company health and safety policies is required at all times.

DUTIES / RESPONSIBILITIES
The following describes the general nature and level of the work performed by the individual and is not intended to be all-inclusive. Itrepresentsessential elements and criteria necessary to successfully perform the job. It isgenerally agreedthat other duties may be assigned.

• Perform a wide range of general maintenance and repair tasks (lightcarpentry drywallrepair painting caulking fixture replacementrepairs andappliance troubleshooting).
• Prioritize schedule and completemaintenancework orders based on urgency safety concerns and resident impact.
• Communicate professionally and courteously with residents to coordinate service appointments and provide status updates.
• Ensure all work is completed safely efficiently cost-effectively and in compliance with applicable codes regulations and company standards.
• Plan and execute apartment unit turnovers to minimize vacancy time and ensure units arerent-ready.
• Conduct regular property inspections and proactivelyidentifymaintenance issues safety hazards and opportunities for preventative maintenance.
• Escalate work requiring licensed or specialized trade professionals whenappropriateandassistwith coordination as needed.
• Maintainaccurateandtimelydocumentation including work orders photos receipts invoices and expense reports.
• Report document and communicate safety concerns property damage or operational risks promptly to supervisors or property management.
• Collaborate closely with the property management and facilities teams to ensure the physical condition and operational needs of each property are met.
• Uphold company values and providea high levelof customer service to residents vendors clients and team members.
• Follow industry best practices and company procedures formaintenanceoperations safety and resident interaction.

COMPENSATION & BENEFITS

• Wage: $23 - $29/hour
• 100% company-paid comprehensive health insurance (medical vision and dental)
• 401(k) Retirement Savings Plan with 4% company match
• Company-paid Long Term Disability and Group Life Insurance
• Mileage reimbursement for business travel
• Annual Health & Wellness Stipend
• Generous PTO benefit paid company holidays
• Fun company events & development opportunities

ADDITIONAL INFORMATION

• Location: this is an in-person role covering a portfolio of propertieslocatedacross the greater Seattle metro area (generally fromEverett to Tacoma). Team meetings and office-based tasks occur at our Seattle travel between locations isrequired.
• Work Environment:thisrole ispredominantly performedin the field at managed properties. Typical time allocation is approximately: 75-80% active maintenance work onsite 10-15% travel between locations and 10-15% office or admin (subject to change).
• Equipment:Maintenance Techs are expected to have their own reliable and insured vehicle cell phone with a data plan and should expect to bring some of their own tools but most special equipment will be made accessible.
• On-Call Expectation:thisroleparticipatesin an after-hours on-call rotation to respond to urgent or emergency maintenance are required to be available during on-call weeks to receive phone calls and coordinate service for emergencies.
• Schedule:thisis a full-time40 hours/week position Monday - Fridayapproximately 8:00am 5:00pm. Hours may vary slightly depending on workload resident needs and assigned tasks.
• Duration: this is a seasonal temporary role expected to run through the end of on the companys staffing needs and the employees performance this position may be extended ortransitioninto a regular (nontemporary) role.

Pilot Ventures LLC (Pilot Property Management & Pilot Capital) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status.