Mgr, Engineering Delivery (RF Microwave & Satellite)

GCIs Mgr Engineering Delivery will provide leadership and direction for engineers and support staff aligning technical outcomes with objectives and business goals. Manage the successful planning execution and delivery of engineering work that is on time within budget and to agreed quality standards ensuring regulatory compliance design standardization and high network reliability.

Position consists of supporting one or more assigned functional areas within the business group. Scope of responsibility is determined by management and may be modified to align with organizational priorities as business needs change.

• Facilities Engineering
• Outside Plant Engineering
• Wireline & Wireless Core Engineering
• Wireless (Cellular) RAN Engineering
• IP Engineering
• Systems Engineering
• RF Microwave & Satellite Engineering (see addendum for additional details)

RF Microwave & Satellite Engineering

Lead the design deployment and operational support of point-to-point microwave and satellite transport systems. This role provides technical direction cross-functional coordination and mentorship to engineering and field teams while ensuring regulatory compliance design standardization and high network reliability.

Additional Job Requirements:

• Microwave Network Design
  • Deep expertise in Point-to-Point microwave design with strong working knowledge of Pathloss 6 and advanced modeling techniques.
  • Experience overseeing designs in coastal and arctic environments including LiDAR-based terrain modeling interference analysis space diversity and congested spectrum scenarios.
  • Ability to review validate and approve complex RF designs rather than perform routine desktop work.
• Cross-Functional Leadership
  • Proven ability to coordinate across engineering construction operations and vendor teams to address site constraints mounting challenges power and backhaul integration early in the project lifecycle.
  • Working knowledge of IP and transport networking concepts to align microwave and satellite systems with core and access network requirements.
• Standards Documentation & Process
  • Ownership of design standards templates and best practices for microwave radio systems.
  • Ability to ensure high-quality documentation for field teams including configuration guides and test procedures suitable for remote deployments.
• System Integration & Troubleshooting
  • Experience guiding teams through lab validation pre-deployment testing and commissioning of radio systems.
  • Strong background in RF and network troubleshooting including fades interference hardware failures and L1/L2 networking issues with the ability to direct root-cause analysis and corrective actions.
  • Hands on Experience on Ericsson and Aviat MW radios.
• Frequency Coordination & Regulatory Compliance
  • Familiarity with FCC microwave licensing and coordination including spectrum analysis Form 601 filings PCNs interference cases and waiver requests.
  • Ability to manage regulatory activities and interface with frequency coordinators and external carriers.
• Leadership & Field Enablement
  • Experience mentoring engineers and supporting field teams tower crews and technicians during deployment and troubleshooting activities.
  • Broad understanding of microwave architectures (all-outdoor split-mount all-indoor) transmission media antenna alignment practices and installation standards.

Additional Preferred Qualifications:

• At least five (5) years of experience in IP-based satellite communications including GEO and LEO systems.
• Background in hybrid satellite/terrestrial networks link budgets latency optimization and high-availability designs for enterprise and remote environments.
• Familiarity with modern LEO platforms (e.g. Starlink / OneWeb class) and VSAT technologies.

This leadership position requires the following non-delegable responsibilities:

• Fully own the mission goals operations and results of the team and areas of responsibility.
• Provide strong leadership to span of control (direct and indirect reports);demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching growing and empowering; owning outcomes; and leading by example. Specific leadership duties include:
• Establishing the vision and tone for the department consistent with company culture and mission.
• Establishing clear measurable and achievable goals and performance expectations and following up appropriately.
• Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication training tools and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential.
• Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCIs interests and demoralize other employees.
• Effectively managing processes including annual performance reviews compensation adjustments promotions demotions transfers and disciplinary actions up to and including terminationin an unbiased and consistent manner.

• Plan direct and coordinate work by assigning projects setting priorities monitoring progress and results and fostering a culture of accountability and continuous improvement.
• Oversee review and provide final approval of engineering design specifications implementation support delivery configurations troubleshooting efforts and performance tuning across multiple technologies ensuring regulatory compliance.
• Develop and implement consistent highquality management policies and delivery standards ensuring regulatory compliance design standardization and high network reliability.
• Build and lead crossdepartmental teams to collaboratively implement significant improvements to company processes operations and practices that support growth and revenue objectives.
• Define communicate and enforce system standards rules requirements and enhancements.
• Establish expectations for continuous learning to address technical skill requirements and ensure team readiness to adopt emerging technologies and support the delivery of new and enhanced services to customers.
• Develop and implement training plans and performance goals to support ongoing professional development.

• Support the design development and implementation of technology solutions new services and enhancements to existing products.
• Maintain current knowledge of relevant technologies industry standards and best practices to ensure effective solution delivery.
• Monitor emerging technologies and evolving industry trends to inform future capabilities and improvements.
• Develop and maintain a technology knowledgesharing roadmap to effectively cascade information skills and best practices to direct reports and team members.

COMPETENCIES

• ACCOUNTABILITY- Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
  • Ability to work with individuals from varied professional backgrounds in multiple disciplines in support of a common goal.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCIs Code of Business Conduct & Ethics.
  • Demonstrated ability to manage and maintain accountability and security of company assets and confidentiality of proprietary information.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
  • Ability to effectively work with internal and external customers providing high level service and technical support.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
• RESULTS - Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.
  • Knowledge and understanding of standard systems engineering concepts such as high availability redundancy reliability and testing security and standards.
  • Knowledge and ability to support multiple assigned functional areas within the business group.
  • Demonstrated ability to plan coordinate execute and complete projects to achieve specific objectives within defined constraints such as time budget scope and resources.
  • Demonstrated ability to balance competing tasks while consistently delivering highquality results under fixed deadlines.
  • Ability to develop budgets and meet budget expectations.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• CHANGE MANAGEMENT: champions and supports department and company change.
• DECISION MAKING: uses sound logical judgment based on data research and experience to choose an appropriate course of action.
• PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team.
• MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide direct and influence others to achieve results.
  • Demonstrated ability to effectively manage professional and support staff personnel.
  • Commitment and ability to mentor and develop team to support skill development and career growth.
• PERFORMANCE MANAGEMENT: sets clear performance expectations for team.
• TECHNICAL PROFICIENCY -Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel) to complete job duties effectively.

Minimum Qualifications

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelorsdegree in engineering or an engineering technology related discipline. *
• Minimum of seven (7) yearsprofessional engineering experience. *
  • Including a minimum of two (2) years in a supervisory or management role.

Preferred:

• Masters degree in engineering or relevant field.
• Relevant telecom industry or job specific certifications.

DRIVING REQUIREMENTS:

• This position may require access to reliable transportation for occasional travel between retail store locations offices worksites or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Travel to and work in remote service communities required sometimes in harsh arctic weather conditions utilizing small aircraft.
• Work is multi-task often with simultaneous or overlapping deadlines in an environment of ever-changing technology and workforce development.
• Work is primarily sedentary requiring daily routine computer usage.
• Ability to work shifts as assigned work in standard office/home office setting and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends holidays before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.