IT Security Systems Administrator – Telecom

We are seeking a highly skilled IT Systems Administrator with expertise in supporting IT infrastructure within the telecom industry. This role involves managing and optimizing enterprise IT systems ensuring their reliability security and efficiency to meet the operational needs of a telecom-focused organization. The ideal candidate will collaborate with various teams to maintain seamless IT operations resolve technical issues and support the unique requirements of telecom services.

Key Responsibilities:

Administer and maintain IT systems and infrastructure including servers storage and cloud platforms to support telecom operations.

Ensure the performance security and availability of enterprise IT systems tailored to the telecom industrys needs.

Collaborate with internal teams to support telecom-specific applications and integrations.

Manage user accounts access permissions and IT resources across various systems.

Monitor system performance troubleshoot issues and provide timely resolutions to minimize downtime.

Implement and manage data backup recovery and disaster recovery solutions.

Ensure compliance with telecom industry standards data protection regulations and company policies.

Create and maintain documentation for system configurations processes and troubleshooting guides.

Provide technical support to end users ensuring effective communication and resolution of IT-related concerns.

Research and recommend technology upgrades or enhancements to optimize IT operations.

Stay updated on the latest IT trends and practices relevant to the telecom sector.

Follow SOC2 protocols to ensure the companys compliance with industry standards for security and data privacy.

Handle other duties as assigned by management contributing to the teams success and business objectives.

Must learn proprietary applications.

Qualifications :

Qualifications:

• Must have good English proficiency both written and verbal.
• Bachelors degree in Information Technology Telecommunications or a related field; or equivalent work experience.
• Proven experience as an IT Systems Administrator preferably in a telecom-focused organization.
• Strong understanding of IT infrastructure including servers storage systems and cloud environments.
• Proficiency in managing enterprise software operating systems (Windows/Linux) and IT tools.
• Knowledge of telecom industry applications and requirements is a significant advantage.
• Excellent problem-solving and analytical skills with a proactive approach to system management. Strong interpersonal and communication skills for collaborating with teams and supporting users.
• Experience with virtualization platforms (e.g. VMware Hyper-V) and cloud platforms (e.g. AWS Azure) is a plus.
• Relevant certifications such as ITIL CompTIA Server or Microsoft Certified: Azure Administrator are advantageous.
• Ability to multitask and prioritize in a fast-paced remote working environment.

Additional Information :

You must live in El Salvador or in other LATAM countries outside of the US.

Working Conditions:
This is a remote position. Candidates must have a reliable internet connection and a suitable workspace to effectively perform job responsibilities.

Remote Work :

Yes

Employment Type :

Full-time