Duties and Responsibilities:
- Answer inbound phone calls internet inquiries and chats
- Provide guests with timely relevant responses to address customer questions and needs
- Facilitate providing guests price and purchasing information
- Provide payment options and quotes
- Generate sales and acquisition appointments
- Manage organizers to stay up to date with follow up of all active guests
- Adhere to specific outreach cadence required for new inquiries
- Maintain a thorough understanding of KPIs
Qualifications :
- Able to set priorities multi-task and achieve goals
- Ability to perform in a fast paced environment
- BilingualĀ
- Ability to work on a team
- Exceptional communication skills both written and verbal
- Highly proficient in verbal phone skills
- Ability to establish and maintain strong internal and external relationships
- Strong organizational and time management skills
- Must be adaptable to change
- Proficient using a computer
- Evening and weekend schedule availability required
Preferred Qualifications:
- Previous eSales experience for an automotive dealership
Additional Information :
Perks & Benefits:
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels Rentals & Airfare
- Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines
Remote Work :
No
Employment Type :
Full-time
Duties and Responsibilities:Answer inbound phone calls internet inquiries and chatsProvide guests with timely relevant responses to address customer questions and needsFacilitate providing guests price and purchasing informationProvide payment options and quotesGenerate sales and acquisition appoint...
Duties and Responsibilities:
- Answer inbound phone calls internet inquiries and chats
- Provide guests with timely relevant responses to address customer questions and needs
- Facilitate providing guests price and purchasing information
- Provide payment options and quotes
- Generate sales and acquisition appointments
- Manage organizers to stay up to date with follow up of all active guests
- Adhere to specific outreach cadence required for new inquiries
- Maintain a thorough understanding of KPIs
Qualifications :
- Able to set priorities multi-task and achieve goals
- Ability to perform in a fast paced environment
- BilingualĀ
- Ability to work on a team
- Exceptional communication skills both written and verbal
- Highly proficient in verbal phone skills
- Ability to establish and maintain strong internal and external relationships
- Strong organizational and time management skills
- Must be adaptable to change
- Proficient using a computer
- Evening and weekend schedule availability required
Preferred Qualifications:
- Previous eSales experience for an automotive dealership
Additional Information :
Perks & Benefits:
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels Rentals & Airfare
- Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines
Remote Work :
No
Employment Type :
Full-time
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