- Support sales plans promotions and team incentives
- Work with marketing to keep all golf promotions up to date
- Understand departmental budgets and revenue targets
- Report on all golfrelated revenues
- Take a commercial approach to daily operations to help drive income
- Look for ways to improve service and introduce new ideas
- Ensure all Golf Services follow SOPs and brand standards
- Help maintain and improve guest satisfaction scores
- Lead by example in delivering an exceptional guest journey
- Support colleagues and promote a positive team culture
- Train and guide junior team members
- Contribute to team development and succession planning
- Monitor business levels to ensure smooth daily operations
- Work closely with other departments to maximise performance
- Maintain cleanliness in all front and backofhouse golf areas
- Attend weekly Resort Operations Meetings when possible
Qualifications :
- 12 years of experience in golf operations or guestfacing leisure services within a luxury resort or premium hospitality setting (preferred)
- Strong communication and customerservice skills
- Good organisational and leadership abilities
- Basic IT proficiency (PMS booking systems Microsoft Office)
- Ability to work outdoors and manage the physical demands of the role
- Knowledge of golf etiquette products and services (preferred)
- First Aid certification (preferred)
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
Support sales plans promotions and team incentivesWork with marketing to keep all golf promotions up to dateUnderstand departmental budgets and revenue targetsReport on all golfrelated revenuesTake a commercial approach to daily operations to help drive incomeLook for ways to improve service and int...
- Support sales plans promotions and team incentives
- Work with marketing to keep all golf promotions up to date
- Understand departmental budgets and revenue targets
- Report on all golfrelated revenues
- Take a commercial approach to daily operations to help drive income
- Look for ways to improve service and introduce new ideas
- Ensure all Golf Services follow SOPs and brand standards
- Help maintain and improve guest satisfaction scores
- Lead by example in delivering an exceptional guest journey
- Support colleagues and promote a positive team culture
- Train and guide junior team members
- Contribute to team development and succession planning
- Monitor business levels to ensure smooth daily operations
- Work closely with other departments to maximise performance
- Maintain cleanliness in all front and backofhouse golf areas
- Attend weekly Resort Operations Meetings when possible
Qualifications :
- 12 years of experience in golf operations or guestfacing leisure services within a luxury resort or premium hospitality setting (preferred)
- Strong communication and customerservice skills
- Good organisational and leadership abilities
- Basic IT proficiency (PMS booking systems Microsoft Office)
- Ability to work outdoors and manage the physical demands of the role
- Knowledge of golf etiquette products and services (preferred)
- First Aid certification (preferred)
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
View more
View less